Inside Sales Coordinator

Summary
Provides support to Shop Manager and Outside Salesmen while performing a variety of clerical activities and related tasks. This position reports to the Shop Manager. Is primarily responsible for obtaining quotes for new and repair materials; composing estimates for repairs and new sale orders; OEM parts ordering; and job billing.

Primary Responsibilities
• Customer Service Priority One
• Maintain Professional Customer Relations
• Compose new Quotes for Customers and Sales Representatives that are out of the office.
• Provide shop foreman up to date job status on parts ordered
• Comparison price with Vendors for best price purchasing
• Assist on incoming calls and customer requests for job status and quotes
• Provide follow up on orders placed with Vendors
• Meet with various vendors to maintain best price relationships
• Invoice completed repair jobs and new sales
• Provide customer support with detailed typed documents
• Compose Root Cause Failure Analysis Reports for Customers
• Cross Training for Contracting division –Labor/Material

Skills and Qualifications
• Professional appearance
• Pleasant telephone voice
• Good written and verbal communication skills
• Strong work ethic
• Organizational skills
• Proficient in Microsoft Office, Word, Excel

Work Environment
• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
• This job requires the ability to lift files, open filing cabinets, bend or stand as necessary. Applicant must be able to lift small packages up to 30lbs.

Position Type and Expected Hours of Work
• Full-time position.
• Days and hours of work are Monday through Friday, 7:00 a.m. to 5:00pm
• Overtime as needed
Salary
• Negotiable; Based on experience

Required Education and Experience
• High school diploma
• Bachelors Degree or Equivalent Experience required

Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Shift:

Day shift
Weekly day range:

Monday to Friday
Ability to commute/relocate:
Jacksonville, FL: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person