Financial Service Assistant

Role:

To represent the credit union in a professional manner when greeting members and the general public on the phone and in person, insuring that they are directed to someone who can provide them with assistance.

Responsibilities:

• Receive and announce visitors and guests to the credit union in a prompt and professional manner. Coordinate follow through so visitors and guests are met promptly.
• Answer telephone, disseminate information or resolve questions, and/or route calls to appropriate individual. Put calls on hold and coordinate flow through so caller is handled as promptly as possible and/or put into voice mail or take message at caller's request.
• Debit card re-pining.
• Responsible for certificate of deposit program which includes ensuring that interest check are sent out on the day they are cut.
• Provide administrative and clerical support to the branch as needed. This may include but is not limited to: maintaining rate board, ordering supplies, maintaining the pending file, distribute incoming faxes.
• Performs other related duties as assigned.

Knowledge and Skills:

Experience: One month to twelve months of similar or related experience.

Education: A high school education or GED.

Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Other Skills: Keyboard and 10-key calculator skills. Multi-line phone system operations. Strong, friendly voice and good diction.

Position Type: Full time

Hours: 39 to 40 hours per week

Current Schedule: Varies as needed - Monday through Friday, Saturdays on rotation

Pay Range: $16.00 - $18.00 per hour

Actual starting salary will be determined based on skills, experience (to the extent relevant) and other job-related factors, consistent with applicable law.

Benefits:

Paid Time Off

Paid Holidays

401K Plan

Medical

Dental

Vision

Free Telehealth Urgent Care

Free Telehealth Mental Health Counseling

Flexible Spending Account Option

Life Insurance

Dependent and Spouse Life Insurance Options

Short Term Disability Insurance

Long Term Disability Insurance

Pet Insurance

Aflac Insurance Options

Legal/ID Shield Options

Employee Referral Program

Paid Volunteer Day

Employee Loan Discounts

SeaComm is an Equal Opportunity/Affirmative Action Employer. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.