Customer Service Representative / Product Specialist, Industrial Store

Company Description

Founded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family and employee owned company we operate the nation's largest independent gas manufacturer/distributor of welding, safety, medical equipment and supplies. Norco is proud to be among the thousands of privately-owned businesses nationwide that offer their employees a meaningful stake in the business through employee stock ownership (ESOP).

At Norco we share a common mission: "Serving You Better." Treating customers, suppliers and each other with respect and dignity is our top priority. We work hard every day to serve others and create rich lives for our employees, their families, and the communities where we work and live.

Job Description

Norco is currently seeking an individual to fill our Industrial Sales / Product Specialist position. The Industrial Sales / Product Specialist is responsible for serving walk-in customers and phone-in customers. Other responsibilities include, but are not limited to:

• Demonstrate in-depth knowledge of products, placement, availability, price and use
• Reload and stock vending machines or VMI cabinets
• Process customer orders and accurately input customer order into the computer
• Communicate with customers to adjust stock levels and minimize stock-outs
• Route orders to be delivered to appropriate personnel departments
• Survey customer operations for opportunities to increase sales
• Perform other tasks as assigned or necessary
• Wage $40,000 - $50,000 annual

Qualifications

• High school graduate or equivalent
• Previous sales experience is preferred
• Excellent verbal and written communication skills
• Excellent customer service skills
• Ability to frequently lift up to 35 lbs
• Ability to occasionally lift up to 100 lbs
• Ability to sit, stand, or walk for extended periods of time
• Valid Driver's License required; CDL License a Plus

Additional Information

Norco offers a competitive compensation/benefit package, including:

• Employee Stock Ownership Plan (ESOP)
• Health, Vision and Dental Insurance
• Health Savings Account (HSA) 
• Medical and Dependent Care Flex Accounts (FSA)
• Life Insurance provided at no cost to employee by Norco through United Heritage
• Supplemental Accident, Disease, and Life Insurance through Colonial Life Insurance
• Employee Tuition Reimbursement
• 401(k) with Employer Matching
• Wellness Program
• Employee Discount on products sold by Norco

Norco, Inc is an Equal Opportunity/Affirmative Action Employer
Norco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Norco, Inc is a Drug-Free workplace.