Administrative Assistant - Data Entry

About the Role
As the Administrative Assistant and Billing Intake Specialist, you will Shine Hope as you provide program secretarial and receptionist functions including directing all incoming phone calls and preparing program correspondence. You will provide accurate data entry into the DFPS PEIS database of all service data for all participants served in accordance with contract guidelines. Data entry includes registration, service data, and outcome data. You will also prepare invoices for payments; submit monthly billing and accounts receivables; perform monthly contract billing; maintain accurate accounting logs; prepare purchase orders.

What you will do
As a member of our team you will have an impact on our clients through accomplishment of the following responsibilities:

• Perform all duties in a courteous manner and maintain excellence in customer service including but not limited to cheerfully greeting clients and visitors with a smile and exercising respect with co-workers.
• Accept inquiry calls, provide information and complete an initial screening on prospective Parents as Teachers parents in accordance with established guidelines.
• Timely and accurately prepare and manage billing for Project HOPES program in accordance with established guidelines; maintain accurate and complete HOPES accounts receivable records.
• Prepare HOPES accounts receivable reports and meet timely with the Program Supervisor to resolve any discrepancies.
• Review and accurately process mail, faxes, emails, and other correspondence in a timely manner.
• Answer phone calls and appropriately respond to inquiries and requests for information for the HOPES program.
• Generate reports as requested. Accurately prepare and proofread memos, letters, spreadsheets and other documents and correspondence as required. Complete accurate and timely documentation.
• Timely and accurately prepare and monitor subcontractor agreements as required.
• Maintain postage machine and copiers.
• Provide administrative support to the HOPES staff members.

As a 5 STARS team member, you'll bring to the team:
To be successful in this role and a great addition to our team we need you to come with the following:

• High School Diploma (or G.E.D.) required.
• Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner's insurance policy. Must be age 21 or older to drive on behalf of Buckner
• Shining hope in others. (Your friendly attitude and willingness to learn is more important than a year's experience!)

Preferred Qualifications
In addition to the amazing qualifications and experiences listed above, if we had our say, we would also look for:

• Position requires knowledge normally attained through High School diploma or equivalent with combination of five (5) years work experience, associates degree in financial or business field preferred.
• Prior work experience in education, child health and development, child abuse or neglect, and/or parent education preferred.
• Knowledge of and/or experience using community resources preferred. Knowledge and experience with in-home visitation preferred.
• A commitment to your own professional growth and development to enhance program services.
• A willingness and desire to build and maintain excellent working relationships with your co-workers, volunteers, and the community that we rely on to support our programs.

Our 5 STARS Perks:

• Medical and Dental benefits for associates and their eligible dependents.
• Payactiv, early access paid wages
• Life insurance.
• Short-Term and Long-Term Disability benefits.
• Paid Time Off and Holidays.
• Paid Parental Leave.
• Retirement Savings Plan.
• The 5 STARS Fun Benefit: encourages employees to spread good cheer to their co-workers and others, creating a happy, healthy environment for all!

Benefits eligibility is based on number of hours worked each week.

EEO