Case Manager-Community Support Team

JOB SUMMARY

Southeastern Integrated Care. is an exciting and growing company offering a range of services for people with developmental disabilities, mental health, and substance abuse issues. As part of our mission, we strive to provide a safe and healthy environment while creating opportunities for personal outcomes for the individuals and families that we support.
The primary role of this position is to serve on a team comprised of four (4) staff persons. The (QP) is to provide Community Support Team services that will include direct and indirect interventions. The development of the Person-Centered Plan is the responsibility of the QP on the team. CST is provided in a variety of locations. The team community-based mental health and substance abuse rehabilitative services and supports through a team approach necessary to assist adults in achieving rehabilitative and recovery goals. CST is intended for individuals with mental illness, substance abuse, disorders, or both who have complex and extensive treatment needs. The individual’s clinical needs are evidenced by the presence of a diagnosable mental illness, substance-related disorder as defined by the DSM-IV-TR, or both with symptoms and effect documented in the comprehensive clinical assessment and the Person Centered Plan. The Qualified Professional will maintain a level of professionalism at all times. The individual that functions in this role must be able to effectively maintain required records and documentation.
Community Support Team is provided by Qualified Professionals according to 10A NCAC. 27G. As a service provider, the Qualified Professional must assist the consumer to develop critical daily living and coping skills, gain access to necessary services, and reduce psychiatric and addiction symptoms. This includes, but is not limited to: assessing client needs, arranging services, implementing comprehensive service plans, working in conjunction with Community Support Team Leader (LP), paraprofessional and associate professional staff, advocating on the behalf of the client, completing required documentation, and other duties as assigned. The clinician seeks to provide continuity of care and enable clients to improve their quality of life and attain the highest level of independence. Services offered by the team include assistance and support for individuals in crisis situations; service coordination; psycho-education and support for individuals and their families; development of symptom monitoring and management skills; monitoring medication self-administration and compliance.

The Qualified Professional has the ability to deliver services in various environments, such as residential, school, workplace, and community settings. These interventions community-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning in the community, and other goals as developed according to the Person-Centered Plan (PCP). Supervision is provided and individualized to all team members by CST Team leader, according to supervision requirements specified in 10A NCAC 27G.0104

Duties and Responsibilities:

1. Provides psycho-education as indicated in the Person Centered Plan.

2. Assists with crisis interventions
3. Develops, the initial Person Centered Plan and its ongoing revisions, and ensures the implementation of the Person Centered Plan (PCP).
4. Assists the Team Leader with behavioral and substance abuse treatment interventions

5. Assists with the development of relapse prevention and disease management strategies linkage to the most clinically appropriate and effective services including arranging for psychological and psychiatric services

6. Coordinates time at the location where services are being performed as specified in the service definition for that service.

7. Provides staff with individual-specific training and training in the knowledge, skill and abilities required by the population and age to be served (adult 18 and older with MH/SA issues).

8. Participates in a first responder on-call system available to consumers and/or his/her natural support network on a 24/7/365 basis; coordinates “first response” resources according to consumer need and the PCP.

9. Consults with identified medical (for example, primary care and psychiatric) and non-medical providers, engages community and natural supports, and includes their input in the person-centered planning

10. Monitors and documents the status of the recipient’s progress and the effectiveness of the strategies and interventions outlined in the Person Centered Plan

11. Monitors budgetary costs and expenditures associated with the business operations of the program.

12. Coordinates service user transition to another type of service,

EDUCATIONAL AND EXPERIENCE REQUIREMENTS

Staff providing CST services must have a minimum of 1 year of documented experience with the adult MH/SA population

QP definitions as follows:

"Qualified professional" means, within the MH/DD/SA system of care:

(a) an individual who holds a license, provisional license, certificate, registration or permit issued by the governing board regulating a human service profession, except a registered nurse who is licensed to practice in the State of North Carolina by the North Carolina Board of Nursing who also has four years of full-time accumulated experience in MH/DD/SA with the population served; or

(b) a graduate of a college or university with a Masters degree in a human service field and has one year of full-time, post-graduate degree accumulated MH/DD/SA experience with the population served, or a substance abuse professional who has one year of full-time, post-graduate degree accumulated supervised experience in alcoholism and drug abuse counseling; or

(c) a graduate of a college or university with a Bachelors degree in a human service field and has two years of full-time, post-bachelor's degree accumulated MH/DD/SA experience with the population served, or a substance abuse professional who has two years of full-time, post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; or

(d) a graduate of a college or university with a bachelors degree in a field other than human services and has four years of full-time, post-bachelor's degree accumulated MH/DD/SA experience with the population served, or a substance abuse professional who has four years of full-time, post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling.

CERTIFICATES, LICENSES, REGISTRATIONS:

Required:

▪ Valid NC drivers license
▪ Personal vehicle insurance coverage