F&B Front of House Manager

Starting Salary: $50,000 annually*
*Salary commensurate with experience

Come join our team of Enthusiasts at the Canopy by Hilton hotel located in beautiful downtown Grand Rapids!

ESSENTIAL JOB FUNCTIONS:

• Ensuring that the overall atmosphere for guests in the F&B outlets are consistent.
• Daily walkthrough of areas that contain F&B operations.
• Going over all FOH daily checklists to ensure that the staff is completing daily tasks.
• “Table Touching” during service to ensure our guests are having the best experience possible.
• Working with F&B director to create new innovative and creative ideas to increase revenue.
• Cross referencing all voids and comps that occurred during service.
• Daily payroll coding.
• Managing labor
• Understand how to navigate the POS system.
• Understand the products, both food and beverage that are offered. Must be ready to field any questions from guests or new staff about these offerings
• Oversee training of new employees and complete on boarding checklists with them.
• Oversee the organization and cleanliness of the bar and surrounding areas in plain sight of guests

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

COMPETENCIES:

• Computer software skills
• Communication both verbal and written
• Dependable and customer focus
• Time management and problem-solving skills
• Strong leadership abilities

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE

• Minimum of 1-2 years of Food & Beverage experience
• Supervising experience is preferred

ADDITIONAL ELIGIBILITY QUALIFICATIONS

Satisfactory criminal background screening required – Valid driver’s license and safe driving record may be required

SUPERVISORY RESPONSIBILITY

This position manages employees in the Bar, Restaurant, and Banquet areas.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.

EXPECTED HOURS OF WORK

This position requires variable hours based on the needs of the hotel including nights and weekends.

EEO STATEMENT

In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.