Bilingual Patient Service Representative - Part-time

Description:

The member is part of a cross-trained team that performs the following processes necessary for efficient operational function of a health center: pre-registration, registration, appointment confirmation, scheduling, rescheduling, insurance verification, with medical record tasks such as record requests, printing Immunization records, copies of referrals, lab slips etc. Also assist patients by tasking messages through EHR to providers and clinical staff.

Additional Skills & Qualifications:

Must be bilingual- Fluent English/Spanish

1-3 years of healthcare front desk/medical sec/scheduling experience PREFERRED, BUT will interview candidates without healthcare who possess strong customer service or professional working experience.

• Excellent customer service skills.
• Must possess excellent interpersonal skills
• Some medical terminology
• Working knowledge of health insurance plans
• Basic understanding of HIPAA and PHI
• Basic navigational knowledge of electronic medical record applications
• Must have excellent time management skills, be organized, self-motivated
• Possess excellent written, verbal, and interpersonal communication skills
• Maintain a high level of productivity and confidentiality
• Work well in a team environment.
• Ability to handle multiple tasks at once without mistakes or diminution of professional demeanor and customer service.
• Effectively able to prioritize and maintain workflow
• Ability to function in a high volume, multiple task environments, possibly in a closely shared workspace.
• Demonstrate self motivation and the ability to work with a high degree of independence.
• Ability to effectively and efficiently solve problems as presented in real time.
• Strong organizational and task prioritization skills.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.