Technical Sales Support Specialist

Technical Sales Support Specialist

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

In this role, you will be supporting the assigned sales organization (division and market) and customers during the proposal (bidding), quotation, order booking and delivery by providing professional and on time support, and serving as region representative of PDP (Production & Engineering Delivery Platform) in the assigned area to support profitable sales in Robotics and Discrete Automation in Auburn Hills, Michigan.

This position reports to

Sales Support Manager

Your responsibilities

• Offers commercial and technical advice on inquiries from GBL, LBL and sales organization in assigned area about ABB products/systems
• Ensures achievement of budget goals in terms of value, margin, unit in the assigned area
• Responsible for correct price/margin from end-to-end (E2E) perspective in cooperation with GBL, LBL, global KAM(Key Account Manager) and pricing management team
• Provides rolling order intake forecast monthly upon on regular communication with sales organization in the assigned area
• Supports risk review process in accordance with ABB policy and participates in the risk review assessment as required
• Supports development of market plan, product introduction, new product launch, etc. together with product management team and sales organization to prompt sales of robot products
• Communicates and supports LBL in terms of quotation, order booking, first-line technical questions etc. on daily basis, with support from backend technical teams inside and/or outside of our own department
• Responsible for chasing volume project as internal project coordinator to keep project in a good running process
• Drives business/process development and internal trainings for products/applications, with support from local management, and cooperate with product managers, segment managers, service managers
• Works closely with frontend team in the assigned area to understand market demands, customer request, competition status, SWOT situation, market prices, etc., and bring feedbacks with analysis and proposal
• Shares best practices and lessons learned, and perform other relative tasks as assigned

Your background

• Degrees preferably in Engineering, Business administration
• Bachelors 3+ years/Associates 5+ years/GED 7+ years related experience in sales support/sales & marketing/proposal
• A good team player
• Proactive, initiative and analytical ability is must
• Robotics application knowledge of Are-welding/Automotive/Consumer is preferred
• Knowledge on SAP is desired
• Effective communication and presentation skills. Be able to communicate effectively both in written and spoken English in a global team
• Candidates must already have a work authorization that would permit them to work for ABB in the US

Benefits

• Retirement plan
• Life insurance
• Disability insurance
• Healthcare plan
• Wellbeing program

More about us

ABB Robotics & Discrete Automation is a pioneer in robotics, machine automation and digital services, providing innovative solutions for a diverse range of industries, from automotive to electronics to logistics. As one of the world's leading robotics and machine automation suppliers, we have shipped over 500,000 robot solutions. We help our customers of all sizes to increase productivity, flexibility and simplicity and to improve output quality. We support their transition towards the connected and collaborative factory of the future. ABB Robotics & Discrete Automation employs more than 11,000 people at over 100 locations in more than 53 countries. www.abb.com/robotics We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. #LI-Hybrid