Latitudes Consultant

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

This position will be responsible for providing a tour guest presentation in the Sales Department. The primary function is to ensure a superior guest experience while our guests are visiting the resort. The Latitudes Consultant is responsible for selling vacation packages to our touring guests who choose not to purchase timeshare. At the conclusion of the Latitudes presentation, the Latitudes Consultant walks the touring guests to the Gift Center as the final step of the sales process.

ESSENTIAL DUTIES AND TASKS:

• Conducts a Latitudes sales presentation as trained and scheduled.
• Attends training classes for continuous improvement. Supports and upholds the mission, vision, and philosophies of OLCC, Inc. Achieves personal and departmental written objectives as established.
• Participates in demonstration/assessment rides that are scheduled with the Manager of Sales and Marketing Services or Sales Training Managers. Resolves all customer service challenges.
• Review all customer cancellations.
• Ensures and/or performs coaching and action plans as provided by the assigned Sales Training Managers and/or Manager of the Sales and Marketing Services. Delivers the utmost level of customer service to all guests and owners to ensure a great sales tour experience.

QUALIFICATIONS:

• One year of timeshare and/or package sales experience preferred.
• Verifiable sales statistics.
• Self-directed and independent but works as a team player.
• Excellent customer service skills.
• Strong oral communication skills.
• Strong work ethic, high energy level, and positive attitude.
• Dependable and goal-oriented.
• Must have reliable transportation.
• Must be process-oriented with attention to detail.
• Self-directed and independent but works as a team player.
• Persuasive interpersonal skills to gain acceptance of an idea, plan, activity, service, or product from guests and co-workers.
• Participates in proactive team efforts to achieve departmental and company goals.
  Excellent customer service skills.
• Mastery of the use of appropriate interpersonal social styles and methods to inspire and guide individuals toward goal achievement.
• Pursuit of continuous improvement to improve, enhance, or increase personal knowledge and skills that will assist in job performance.
• Must work weekends
• Must have or be willing to obtain either a TN Real Estate or TN Timeshare License

BENEFITS & COMPENSATION BASICS:

• Outstanding and fun company culture
• Weekly pay!
• Paid training & lucrative compensation plans
• Rewards and recognition for sales: Quarterly Award Dinners, Summer Jam, Sales & Marketing Awards, Presidents Club/Masters Trip (Annual Trip that is all-expense paid where top producers can bring a plus one), and more
• BONUSES - We've given out $4 Million this year alone
• ClubGO - Points to use for a free resort stay each year. Points go up with tenure and are awarded annually
• HICV Perkspot.com (Discounts on auto, insurance, apparel, wellness, pets, travel, gifts, electronics, etc.)
• A+ Rating with BBB
• Signed 100-year Extension of Strategic IHG Marketing Alliance as of 2019
• Succession Planning Tool – Helps Plan for Long-Term Career Growth
• Give Kids the World Annual Charity Support
• Toys For Tots Christmas Charity Support
• ARDA Award-Winning Training
• Expansions Leadership Training/Mentorship Program
• Growth Opportunities
• Tuition Assistance & Language Courses
• BEST Referral Compensation - $200 - $12,700.00 per referral
• 401k Match, 100% up to 4% of income
• Benefits at 90 days – Medical, Dental, Vision, and even elective benefits such as life, disability, accident, pet, and more.
• IHG Travel Discounts – 18 Brands – 14K Properties Worldwide - $39 - $99 per night
• Holiday Inn Club Vacation Accommodation Discount – up to 50% off regular rates
• Discounted & Free Golf
• Discounts at Resort Restaurants and Retail Stores
• Paid Time Off at 90 days that begins accruing on day 1
• Volunteer Paid Time Off
• Employee Assistance Program – Counseling Sessions include Family, Finances, and Legal Advice (6 per issue, per year)
• Academy of Learning & Development
• Orange at Heart
• Milestone & Service Awards

SCHEDULE:

• Weekends and most holidays are required. (However, Thanksgiving and Christmas are paid holidays and the sales centers will be closed)

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