Program Technician II

The Vermont Department of Health Bennington District Office is seeking a highly organized and enthusiastic individual to serve as our full-time Program Technician II. The right candidate will join an interdisciplinary team of public health professionals that is focused on making a positive impact on the health and well-being of communities in Bennington County, Vermont.

The position primarily provides administrative support to the Supplemental Nutrition Program for Women, Infants, and Children (WIC), and the ideal candidate will work closely with WIC staff to complete administrative activities that support WIC participants receiving program benefits. Accuracy, timeliness, and a team approach are critical. The Program Technician II position requires attention to detail and the ability to move seamlessly among various tasks with regular interruptions.

This position is responsible for office management duties such as ordering supplies, sending mail, managing the district office shared email and fax, records management, photocopying, and supporting the onboarding of district office staff.

The position also serves as the face of the Bennington District Office--via phone, email, and face-to-face encounters with the public, stores that offer WIC foods, community agencies, and staff. Stellar internal and external customer service skills are required, which include providing culturally sensitive and inclusive services. Maintaining a calm demeanor in stressful situations is key to success in this position. The Program Technician II should also understand and recognize the importance of adhering to federal and state guidelines.

The Division of Local Health's vision and mission is to preserve and improve the equitable social, economic, and environmental conditions necessary to attain the highest level of health and well-being for all, thus ensuring healthy Vermonters and healthy communities. To this end, the Division of Local Health is committed to fostering a diverse, inclusive, and welcoming environment that respects and celebrates every person's strength, assets, and values. The Division of Local Health is committed to leading organizational change efforts that address avoidable inequities and injustices as we work towards the elimination of health and health care disparities.

TELEWORK:
The Department of Health supports a hybrid work environment. Upon hire, employees work with their supervisor to create a schedule that aligns with the business needs of the unit. We believe a hybrid work environment promotes autonomy and allows for increased flexibility and greater work/life balance.

MISSION & VISION:
The Department of Health's mission is to protect and promote the best health of all Vermonters. Our vision is healthy Vermonters living in healthy communities. Our goals are:
*Effective and integrated public health programs.
*Communities with the capacity to respond to public health needs.
*Internal systems that provide consistent and responsive support.
*A competent and valued workforce that is supported in promoting and protecting the public's health.
*A public health system that is understood and valued by Vermonters.
*Health equity for all Vermonters.

CULTURE & VALUES:
The Department of Health's culture is one in which our success and our workplace culture are interdependent. Our culture is driven by a passion for the mission. We are committed to these values:
*Creativity, innovation, and calculated risk-taking.
*Open and transparent leadership.
*Staff expertise, autonomy, and excellence.
*Professional growth through individual development plans, special projects, and opportunities to stretch.
*Wellness and work-life balance.

This position, Program Technician II (Job Requisition #49718), is open to all State employees and external applicants.
If you would like more information about this position, please contact.
Resumes will not be accepted via e-mail. You must apply online to be considered.
Please note that multiple positions in the same work location may be filled from this job posting.

AHS BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Duties are performed predominately in an office setting. Private means of travel should be available for occasional travel when appropriate. Incumbents must be adaptable and able to work within tight time limits and under considerable stress. Some evening and weekend duty may be necessary.

Two years or more of full-time college coursework OR an associate's degree or higher AND two (2) years or more of experience at or above a technical level in program administration (such as administering components of a licensing and certification program, or records management).

OR

High School diploma or equivalent AND three (3) years or more of experience at or above a technical level in program administration (such as administering components of a licensing and certification program, or records management).

OR

One (1) year or more of experience as a Program Technician I with the State of Vermont.

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

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