Restaurant Manager FOH

FOH Restaurant Manager

Vaughan Hospitality Group (VHG, Inc.) is a group of high volume bars and restaurants in the Chicago area. Locations are as follows: Emerald Loop Bar & Grill, Corcoran’s Grill & Pub, Chicago Brewhouse on the Riverwalk and Vaughan’s Pub (2 locations).

We currently have Front of House (FOH) Manager opportunities.

Position summary:

The FOH Manager provides leadership to ensure that all team members are guest-focused, that processes are followed and that guests have an “excellent customer experience”. The FOH Manager will have knowledge of restaurant operations, manage staff resources, develop and coach team members, ensure compliance with processes and quality standards and help to build sales and profits.

Qualified candidates bring a minimum of 2 years of restaurant experience in addition to restaurant management or hospitality management training.

Responsibilities include:

• Responsible for all front-of-the-house (FOH) functions on an opening or closing shift to include:
o guest relations,
o supervision of all FOH staff and staffing levels,
o proper restaurant ambience and set-up,
o procedures are followed
o food, beverage and service quality are maintained

• Ensures that the shift runs in a smooth manner and attends to any unexpected problems or emergencies that may arise.

• Maintains staff schedule
o Identifies staffing shortages
o Interviews and give input on new hires
o Coordinates staff training

• Performs staff evaluations and coaching of front of house staff

Job Requirements:

• Candidates must be highly motivated, self-directed, and results driven with strong organizational skills, attention to detail and professional written and verbal communication skills.

• Proven track record of successfully managing multiple priorities in a fast paced work environment.

• Positive attitude