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in Charlestown, RI
Ticket Office and Call Center Supervisor
•13 days ago
Estimated Pay | $19 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Charlestown, Rhode Island |
Compare Pay
Estimated Pay We estimate that this job pays $19.4 per hour based on our data.
$14.72
$19.40
$28.51
About this job
Job Description
Job Description
We are seeking a Ticket Office And Call Center Supervisor to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues, as well as overseeing seasonal employees
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills