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Technical Training Specialist
| Hours | Full-time, Part-time |
|---|---|
| Location | Alexandria, Virginia |
About this job
Job Description
Salary Range: $70,000-$90,000 commensurate with experience
Edge360 is looking for a motivated individual with an Active Secret Security Clearance to fill the position of Technical Training Specialist. In this role, the successful candidate will develop, refine, and provide a high-quality training program including detailed technical training materials and support for a global security program.
Duties and Responsibilities:
- Create a comprehensive training program, inclusive of COTS application software programs including, but not limited to: Hirsch, CCure, Keywatcher, Genetec and Intellex as well as a highly customized Physical Security Information Management (PSIM) system.
- Maintain/Update training plans for multiple user groups
- Develop/Maintain detailed training documentation for basic and advanced system users
- Develop/Maintain lesson plans, user guides, and simulation training videos for system users
- Work with other work streams for planning new training initiatives
- Maintain/Update the training environment on closed network
- Perform other duties as needed to help fulfill our mission
Essential Knowledge and Skills:
- Experience and certification with security systems such as Genetec, ExacqVision, Intellex, Bosch, CCure, Hirsch, Keywatcher is strongly desired
- Experience assisting customers with remote programming assistance and troubleshooting is desired
- Experience developing custom PSIM and VMS solutions for customers that have unique policies or procedures requirements is strongly desired
- Excellent presentation, facilitation, oral and written communication skills
- High attention to detail and the ability to develop quality deliverables in a timely fashion
- Flexibility and ability to work within a challenging environment
- Out-of-the-box thinking
- High-level of proficiency with Microsoft Office, including Outlook, Word, Excel, PowerPoint
Technical Skills:
- Experience with video management systems
- Experience/knowledge of Windows operating systems
- Experience/knowledge of networking principles and IP configuration
- Experience with database concepts and client-server environment
- Experience with technical troubleshooting methods
- Experience with physical access control systems
- Experience with cloud-based technology and cybersecurity concepts
Preferred Skills include:
Adobe Captivate Experience
Position requires US citizenship and an active Secret Government clearance.
Benefits:
- Competitive Pay
- Healthcare Including Medical, Vision & Dental
- Company paid Life & AD&D Insurance, Short- & Long-Term Disability
- PTO + Paid Holidays
- Employer-matched 401(k) plan
- Pre-tax flexible spending account for Healthcare and Childcare expenses
Company websites: www.Edge360.com
Company address: 21660 Red Rum Drive, Suite 105, Ashburn VA 20147
Edge360 LLC is proud to be an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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