Customer Service/Billing Clerk

Customer Service/Billing Clerk

Shift/Hours: Monday - Friday (Potential for full-time), 8:00-4:30 PM
Pay Rate: $17.00 /hr
Location: Dayton Ohio 45439
Experience: Entry level, 1-2 years

Join Our Client's Team as a Customer Service Representative!
Are you a customer service enthusiast looking for an exciting opportunity in Dayton, OH? Our client, a reputable company in the area, is currently seeking a dedicated individual to join their team as a full-time Customer Service Representative. As a key member of their team, you will play a crucial role in providing exceptional service to their customers.

Responsibilities:
•    Answering incoming calls and assisting customers with inquiries
•    Entering orders accurately into their system
•    Editing work orders for invoicing
•    Becoming knowledgeable about their products and services
•    Providing quotes for products and pricing
•    Assisting walk-in customers and retrieving products from the warehouse
•    Processing payments using their credit card processing system
•    Corresponding with customers regarding delivery dates
•    Recording service technician notes in customer master files
•    Handling customer service issues, including product inquiries, billing concerns, and general customer inquiries
•    Collaborating with assigned salesmen on short-term projects

Requirements:
•    High school diploma or equivalent
•    1-2 years of similar office experience
•    Ability to work well in a team environment
•    Excellent verbal and written communication skills
•    Strong math skills, including the ability to calculate square inches and product costs
•    Proficient in using computer software such as Microsoft Word, Excel, and Outlook

Additional Information:
•    This position requires good computer skills and the ability to use the internet and email efficiently.
•    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

If you are a motivated individual with a passion for customer service and a desire to work in a team-oriented environment, we encourage you to apply. Please submit your resume and cover letter detailing your relevant experience.  We look forward to hearing from you!