Civic Engagement Coordinator

CASA & CASA IN ACTION SYNOPSIS:

With over 150,000+ lifetime immigrant, and working class members, the CASA family of organizations (CASA (c3), CASA in Action (c4), and CASA in Action PAC) is the foremost immigrant organization in the mid-Atlantic region and a national leader in supporting immigrant families and ensuring that all individuals have the core supports necessary for full participation in society. CASA in Action supports candidates that advance its membership’s priorities through electoral programming that get immigrants and voters of color out to vote.

DEPARTMENT SYNOPSIS:

The Civic Engagement Department, mobilizes community members to create long-term improvements in their neighborhoods and lives through collective direct action, voter education and mobilization.

POSITION SUMMARY:

CASA is seeking a part-time Civic Engagement Coordinator to lead our daily field operation activities, primarily by building and maintaining a strong team of civic engagement canvassers to increase the share of the electorate with voters from working families and immigrant communities through direct voter contact work during our Rockville Referendum program.

The ideal candidate will have a passion for developing leaders within their team. They will also succeed in engaging registered voters and voting-eligible community members to bring about real people-powered political movements. They will be committed to getting results in a fast-paced environment without sacrificing input or quality, and demonstrate a deep commitment to racial equity.

ESSENTIAL RESPONSIBILITIES:

The Voter Engagement Coordinator, who is based in Rockville, Maryland, and reports to the Civic Engagement Deputy Director, is responsible for the following:

• Implement Field Operation Plans: Meet with Civic Engagement Deputy Director, daily, to discuss daily field operations plans that meet daily program metrics and team-building goals. Prepare all canvassing equipment and supplies prior to launch. Lead all launch and debrief meetings with the assigned canvass team. Stay updated on election cycle news and program changes to disseminate information to your team.
• Team Supervision: Lead implementation of daily work for assigned canvass team and monitor on-field progress to goals, including knock and conversation rates. Ensure your team, at all times, has the equipment and supplies needed to complete their work. Coach team, while in the field, on voter engagement best practices and candidate/issue talking points. Provide additional feedback and on-field training to improve the performance of underachieving team members. Respond to all on-field emergency and non-emergency incidents that may occur and report immediately to the Civic Engagement Deputy Director.
• Voter Engagement: Conduct daily voter contact work; persuade and mobilize voters to turn out to support the Rockville referendum. Enter and report conversation data accurately and in a timely manner.
• Team Outcome Reports: Report daily team outcomes, qualitative and quantitative, using internal reporting systems. Track individual canvasser attendance and time sheets and report them to the Civic Engagement Deputy Director.
• Additional Tasks: Assist the Civic Engagement Deputy Director with canvasser recruitment and conduct pre-screen interviews with new recruits to provide the Civic Engagement Deputy Director with recommended canvassers for final interviews. Track and distribute all assigned canvassing equipment and supplies using the internal reporting system. Report to the Civic Engagement Deputy Director, when equipment and supply inventory is low and additional items are needed. Identify and coordinate events that benefit our campaign efforts. Collect media content while engaging with voters to share with Communications staff and lift up the voices of impacted voters. Perform other job-related duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

We’re seeking candidates who excel in relationship-building, are results-oriented, and have strong communication skills. You should have:

• Ability to perform all of the duties outlined above;
• A valid US Driver’s License and own car, required;
• Flexibility to work non-traditional hours including evenings and weekends
• Experience working with immigrant or low-income communities
• Ability to work with a team and independently
• Self-motivated with a track record of displaying leadership, building team morale and excellent interpersonal skills
• Exude high energy in a fast-paced environment
• A demonstrated commitment to meeting a high bar and a history of getting things done even in the face of obstacles
• Strong knowledge of Votebuilder/VAN and Microsoft Excel to perform data entry and other basic computer-related tasks, a plus but not required.
• Attention to detail to ensure all work is polished, accurate and precise
• Fluency in Spanish, preferred
• Commitment to social change and to furthering CASA in Action’s mission of building power in low-income and immigrant communities by integrating and engaging them in the political process

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand or walk long distances for canvassing.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions related to weather conditions. The noise level in the work environment is usually moderate.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

OSHA: A canvasser is not to handle any human body fluids, biological agents, laboratory chemicals, or be exposed to hazardous materials such as noise, asbestos, or carcinogens.

CASA Inc. and CASA in Action do not discriminate on the basis of race, color, creed, religion, gender identity, sexual orientation, gender identity age, mental or physical disability, ancestry, marital status and national origin.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

CASA has implemented a mandatory vaccination policy effective 01 February 2022, requiring COVID‑19 Booster vaccination(s) for all employees and prospective employees, AmeriCorps members, and paid or non-paid internships. In accordance with CASA's duty to provide and maintain a workplace that is free of known hazards, we are adopting this policy to safeguard the health of our employees, AmeriCorps members and interns, and their families, CASA members and visitors, and the community at large from infectious diseases that may be reduced by vaccinations. In making this decision, the executive leadership team reviewed recommendations from the Centers for Disease Control and Prevention, the Advisory Committee on Immunization Practices, CASA’s Legal Counsel and local health officials. All prospective employees will be required to provide proof of COVID‑19 vaccination or appropriate medical / religious accommodation documentation prior to the first day of employment with CASA. AmeriCorps member candidates will be required to provide proof of COVID‑19 vaccination or appropriate medical / religious accommodation documentation at the time of presenting proof of citizenship and SSN eligibility.