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in Hagerstown, MD
Aftercare Specialist
Hours | Full-time, Part-time |
---|---|
Location | Hagerstown, Maryland |
About this job
Job Description
Aftercare Specialist
PRN as needed
Inpatient Hospital
Brook Lane's Main Campus in Hagerstown
Do you have a background in mental health services or case management? Brook Lane Health Services is seeking a PRN Aftercare Specialist to help support the Inpatient Treatment Team. Brook Lane is a a leading provider of mental health treatment and education in the region.
Our acute psychiatric hospital provides the most intensive level of care in a safe and therapeutic environment. Adults appropriate for the inpatient program include those who may meet one or more of the following criteria:
- in need of crisis stabilization
- dangerous or impulsive behaviors causing risk for injury, neglect, self-harm, or victimization
- suicidal or homicidal thinking, posing an imminent danger to themselves or others
- in need of emergency medication intervention for stabilization
- having severe difficulty functioning in daily life
- in need of monitoring 24-hours a day in a safe environment
We offer individual rooms in age-appropriate units specified for children, adolescents and adults. An average hospital stay is 9-11 days, during which time a patient receives 24-hour nursing care and intensive clinical interventions from a multi-disciplinary treatment team.
KEY RESPONSIBILITIES:
- Plan, implement, monitor, and evaluate actions required to meet the patient’s health and human services needs
- Facilitate multidisciplinary communication to maintain ongoing, positive relationships with healthcare team, patients, families, payers/TPA, and community providers
- Facilitate and support team conferences to achieve consensus regarding continuing care plans
- Document interventions, patient progress, education, and referrals in Care Management progress notes in a timely, accurate manner, as per policy
- Initiate discharge planning upon patient admission to hospital
- Ensure patients or parent/guardians are included in and informed of their plan or care and discharge plan. Orient and train family members and provide resources
- Coordinate discharge and post-discharge requirements including referrals to continuing care. Obtain consent from patients for continuing care providers, initiate timely transportation arrangements
- Establishes a rapport with the patient and family to learn what is the most important to them in their hospital experience and their preferences. Communicates findings to the appropriate healthcare team members
- Works with individuals or departments to limit or resolve delays in service and communicates delays to patients and families
- Assesses patient or family questions and concerns and develops a plan to address needs. Communicates information to appropriate person(s) in appropriate time frames to meet patient or family questions, concerns, and/or expectations (Validation through feedback from supervisors, peers, personal knowledge, or family interview regarding the work performance)
QUALIFICATIONS:
- High School Degree and two years of experience in mental health in a hospital setting
- Bachelor’s degree in human services related field preferred
- Basic to intermediate computer skills required
- Must be organized and assertive
- Ability to work with all ages
- Vast knowledge and understanding of Electronic Health Records
- Effective verbal and written communication skills
- Ability to work in a fast paced environment
- Ability to work independently and to carry out assignments to completion within parameters of instruction given
- Completes annual training requirements
We offer a competitive and generous benefit package that includes a variety of available options:
- Health insurance – PPO or high deductible plan with health savings account
- Wellness program
- Vision insurance
- Dental insurance
- Paid life and disability insurance
- 401(k) - no waiting period on matching
- Paid leave days
- Sick and safe leave days
- Education days
- Education assistance (tuition and continuing education credits)
- Flexible spending accounts
- Relias learning management program
- Paid holiday worked incentive
- Employee referral incentive program
- Milestone anniversary incentive
EOE