HR Consultant-HR Generalist

If you are a dynamic, proactive Human Resources Professional who is looking to up your game and find meaningful but challenging ways to expand your skills, then OPSPro's HR Consultant opportunity is for you! OPSPro is currently looking to expand our HR team with someone who possesses strong attention to detail, understands basic HR core processes and procedures, and wants to make a difference in the field of HR with OPSPro clients. Under general direction, this role will be responsible for providing tactical generalist level support to OPSPro HR clients and internal HR operations, when necessary.

More specifically, this role will be involved in client delivery activities such as:

• Executing transactional core HR processes for clients such as coordinating/presenting of new hire orientation, verification of employment, onboarding/offboarding activities, HRIS data entry, payroll change notifications, benefit administration, and internal communications with various departments.
• Conducting research, gathering information through various methods to identify problematic situations, determine root cause, and provide information/recommendations to others on the HR team and/or clients.
• Providing support and answering low to moderately complex aspects of HR programs and initiatives.
• Administering employee benefit programs, leave of absences, and worker's compensation.
• Creating and delivering HR related documents and forms in the areas of recruiting and hiring, performance management, training and development, benefit administration, and organizational communications.
• Assisting with employee relations activities such as performance management counseling and exit interviews.
• Managing helpdesk ticket system through identifying client inquiries and provide general feedback to client management and employees in a timely manner.
• Monitoring compliance with applicable Federal, state, and local laws as well as company policies and procedures, notify managers of potential issues and propose corrective actions.
• Assisting others on the HR delivery team with special projects such as HR-related audits, compensation review, open enrollment, hiring initiatives, training, policy and procedure development, compliance activities, and performance management.

If this sounds like you:

• Bachelor's degree in human resources, psychology, business administration or other applicable degree program; 2 years of experience can substitute for 1 year of education.
• 5 years of experience in supporting business operations with a minimum of 3 years working in a Human Resources capacity.
• Strong emotional intelligence with the ability to handle delicate situations with tact and grace.
• Ability to be flexible and adaptable to changing demands and deadlines.
• Has an eye for the details and is dedicated to maintaining accuracy of the information provided.
• Likes to work in fun environments that are team focused, but also can work independently on projects with minimal supervision.
• Ability to take the initiative and be proactive in identifying key areas of collaboration with clients.
• Can think outside the box and find solutions to client concerns of low to medium complexity.
• Possess an analytical mindset with strong problem-solving abilities while finding creative solutions for clients.
• Demonstrates a personal commitment to do "what's right" while always displaying integrity
• Has a desire to lead by example by living our Core Values (Own Your Stuff, Team First, Trusted Advisor, Actively Seeks Knowledge, Good Egg, and Client Excellence Mindset)

Don't meet every single requirement? At OPSPro we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles at OPSPro.

Benefits:

• Medical, Dental & Vision
• FSA
• HSA
• Life Insurance
• 401k
• PTO
• Education Reimbursement

Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
• Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
• Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment; builds a diverse workforce.
• Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
• Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
• Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
• Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
• Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
• Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Language Skills - Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, proposals, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Mathematical Skills - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to question activities and issues in all functional areas and make sound business decisions based on that data.
• Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit, talk, type or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms.
• Work Environment - The work environment characteristics described here, representative of those encountered by employees while performing essential functions of this job, include the ability to effectively operate in a fully remote position.

Core Values:

• Own Your Stuff
  • Willingness to accept responsibility for one's actions
  • Owning the outcome of one's assigned tasks and projects, ensuring on time and satisfactory client delivery
  • Ensuring deadlines are met
  • Proactive communication
  • Ability to adeptly adapt to changes (e.g., new regulations, new client requirements)
  • Recognition that there are usually multiple ways to achieve a task
  • Willingness to step outside your comfort zone
  • Mutual accountability equates to achieving the balance you want in life
• Team First
  • Working with the team to achieve common goals
  • Willingness to pick up tasks that need to be completed even if not assigned to you
  • Collaborating with internal (OPS) and external (clients and/or vendors) as needed to achieve goal(s)
  • Proactively sharing information and lessons learned
  • Providing support to your teammates
  • Open to the ideas of others and the validity of those ideas
• Trusted Advisor
  • Providing informed advice to clients on a regular basis
  • Recommending (and implementing as appropriate) process improvements
  • Recognizing opportunities to expand the scope of services provided
  • Finding a way to say "yes" or finding a path to the desired outcome of the client
  • Understanding client expectations; addressing with the client if expectations are unrealistic or meeting or exceeding (no cost impact) realistic client expectations
• Actively Seeks Knowledge
  • Continually working to build a solid foundation of functional knowledge
  • Commitment to a constant state of learning
  • Sharing expertise with teammates
  • Adaptable to constantly changing technology and client requirements
• Good Egg
  • Integrity
  • Trustworthiness
  • Treats people with kindness
  • Compassionate
• Client Excellence Mindset
  • Rabid commitment to excellent customer service
  • Delivering exceptional value while exceeding expectations
  • Understanding our customer's needs
  • Focusing on operational excellence
  • Empowering employees to see, deliver, and improve the value of services provided
  • Being courteous and respectful

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Equal Opportunity Employer

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