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Customer Service Representative
•25 days ago
| Estimated Pay | $16 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Washington, District of Columbia |
Compare Pay
Estimated Pay We estimate that this job pays $15.7 per hour based on our data.
$12.59
$15.70
$23.62
About this job
Job Description
Job Description
We are seeking a Customer Service Representative to join our team!
Qualifications
Responsibilities
- You will be responsible for helping customers by providing product and service information and resolving technical issues.
- This is a customer facing role focused on customer acquisition, retention and account management
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Qualifications
- Ability to build rapport with clients
- Excellent written and verbal communication skills
- Ability to prioritize and multitask
- Positive and professional demeanor
- Previous experience in customer service, sales, or other related fields
- Reliable transportation is a plus
Responsibilities
- You will be responsible for helping customers by providing product and service information and resolving technical issues
- This is a customer facing role focused on customer acquisition, retention and account management
- Handle customer inquiries and complaints
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
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