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in Milford, NE
Electronic Banking Assistant
Estimated Pay | $17 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Milford, Nebraska |
Compare Pay
Estimated Pay$13.96
$17.30
$23.1
About this job
Job Description
Farmers & Merchants Bank is a family owned, chartered institution with office locations in 12 communities in Nebraska, and about 100 employees. We have everything the bigger banks have - the newest technology, a suite of diverse products and services, and knowledgeable bankers - but with a hometown feel that's open, friendly, and welcoming.
The following is an outline of duties for an Electronic Banking Assistant
Essential Functions
· Provides exceptional customer service and support of our Electronic products and services including ACH, wire transfers, internet banking, bill-pay, biz-pay, payroll, direct deposit and telephone banking function by assisting and enrolling customers, troubleshooting issues as they arise, and ensuring all are updated and maintained.
· Process, verify, and reconcile the electronic banking transactions to ensure accuracy and adherence to policies, procedures, and Bank regulations.
· Generally meets customer’s needs and expectations with other account services that present themselves.
· Ensure accurate and timely processing of daily items and official bank check processing.
· Assist with reconciling various internal bank and general ledger accounts.
· Assist with Visa Debit Card disputes and investigations while troubleshooting potential bank risk.
· Complies with Bank operations and procedures, including the Bank Secrecy Act.
· Follows attendance policies in compliance with the employee handbook.
· Maintains customer confidence and protects operations by keeping information confidential.
· Contributes to team effort by accomplishing related results as needed.
Farmers & Merchants Bank offers competitive wages and benefits, including paid time off, a desirable daytime work schedule, and a comfortable and friendly work environment.
Farmers & Merchants Bank is an Equal Opportunity employer. We give consideration to all applicants for employment without regard to race, color, religion, sex,
national origin, age, disability, or genetics.