Plumbing Sales Representative

Moore Home Services hires for heart, and values character, honor, and integrity. We have a history of high standards and have built our company on the important ethical business practices of honesty and fairness. We value our employees and provide a family-oriented and fun working environment where your efforts are recognized and rewarded.

Moore Home Services has an immediate need for an enthusiastic, self-motivated Apprentice Plumber/PSI at our Brea location. The successful candidate must be able to work efficiently with great attention to detail, should have exceptional multi-tasking skills and be organized and able to perform in a fast-paced environment. This is an hourly, nonexempt, at-will position. Must be available to work full shifts plus overtime.

**No experience necessary, we will train. If you are ready for a new career or are looking to get into a trade, apply now!

DUTIES AND RESPONSIBILITIES: PLUMBING SALES REPRESENTATIVE

• Demonstrates knowledge of plumbing repair and installations and uses good judgement addressing areas believed to be of immediate concern or potential future concerns.
• Performs in depth PSI visit in, under and around customer home inspecting all aspects of plumbing and sewer systems.
• Completes detailed written report of PSI inspection for each visited customer.
• Provides customer with a detailed review of PSI visit findings and makes recommendations to address to address any variances to the normal and safe operation of plumbing and sewer systems.
• Demonstrates effective verbal and written communication skills with a focus on technical accuracy, writing quality and clarity.
• Employee will be measured on KPIs and expected to perform up to and exceed the standards attached to employee performance to goal expectations (average ticket, monthly revenue). By completing ride along as determined by Plumbing Manager.
• Uses, applies, and monitors appropriate safety practices and procedures and reports violations to Plumbing Manager.
• Performs Levels 1-3 plumbing services and repairs consistent with general accepted plumbing standards and in accordance with Moore Home Services expectations.
• Provides quality plumbing solutions, communicates effectively, demonstrates quality workmanship, and accurately invoices customers for all work performed.
• Collects for all work performed or provides accurate documentation to ensure customer financing.
• Maintains adequate vehicle parts and equipment inventory sufficient to complete all work assigned.
• Works independently with little supervision in the completion of assignments with 95% of time spent in the field.
• Participate and attend all scheduled department meetings.

SKILLS/QUALIFICATIONS:

• Ability to read, write, speak, and communicate effectively with customers, coworkers, and supervisors.
• Ability to handle sensitive information
• Ability to work with all types of people in varying conditions
• Capable of working in independently
• Works well under pressure
• Able to recognize negative variances and communicate findings to customer, verbal & written
• Ability to read and understand plumbing and maintenance work orders and job instructions.
• Knowledge of plumbing repair and installation using standard tools and machines attributed to the Plumber Apprentice position.
• Self-motivated, punctual, detail oriented and able to work independently.

BENEFITS:

• Company Vehicle
• 401K
• Medical, Dental, Vision
• Life Insurance
• Paid Vacation
• Paid Holidays

GROOMING:

Once hired, all employees must maintain a well-groomed appearance (i.e. all hair must be clean and neatly trimmed and well groomed (must be no longer than the collar of your shirt, no hair buns or ponytails and facial hair must be neatly trimmed if present. Facial hair cannot be longer than 1/4 inch in length) and no visible tattoos.

WORK CONDITIONS:

• Regularly required to use hands to finger, handle or feel, reach with hands and arms and talk or hear
• Occasionally required to lift and/or move objects 10-75 lbs
• Regularly required to sit, stand, walk
• Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus
• Work is performed in residential properties (attic, garage, crawl space, roof)
• Frequent standing, squatting, sitting for extended periods of time
• Moderate exposure to physical risk
• Occasionally required to ascend/descend ladders and balance

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Service Champions makes hiring decisions based solely on qualifications, merit, and business needs at the time.