Transport Aide

LIFECARE ALLIANCE

POSITION TITLE: Transport Aide (xxx)

REPORTS TO: Assistant Director- Nutrition Department (primary) Community Project Coordinator (secondary)

POSITION SUMMARY

The Transport Aide is responsible for performing transportation services (primary duty) and passenger assistance at meal sites and special local trips. Transportation will be primarily performed between 9:30am-2:30pm M-F, with rare weeknight and weekends. Work requires an attention to detail, excellent written and verbal communication skills, flexibility, and an ability to handle multiple tasks. This position will have frequent contact with agency personnel and agency clients. A positive and cooperative image and attitude is crucial for this position. This position requires a significant amount of independence, prudent decision-making, and self-direction to accomplish its essential functions and responsibilities.

PRINCIPAL RESPONSIBILITIES/ ESSENTIAL FUNCTIONS

Responsible for providing transportation service for clients to and from their residence. Destinations could be grocery stores, social events and cancer screenings.

Responsible for assisting with the planning of transportation services which could involve creating routes, confirmation calls and client recruitment.

Responsible for utilizing GPS system and online trip scheduler system.

Responsible for completing required documents. This includes client service records, client intake forms, timesheet, mileage sheet, and client observation form.

Responsible for listening, providing social interaction, emotional support to client and/or caregiver. Notices physical or mental changes in client and reports any significant deviation. Provides information regarding other community resources.

Responsible for responding appropriately in an emergency situation and for promptly reporting any unusual occurrences or incidents. Such as calling 911 or reporting to supervisor any unsafe situations.

Responsible for attending required meetings.

Responsible for following mandated safety regulations. This includes infection control standards.

WORKING CONDITIONS

Work is primarily out of office, in meal sites and other locations as needed. Work requires employee to drive in all types of weather conditions. Work is generally between 9:30 am and 2:30 pm., and rare evening and weekend assignments with proper notice.

QUALIFICATIONS

Must have a high school diploma or GED. Preferred experience with culturally diverse and/or elderly population. Valid Ohio driver’s license and adequate auto insurance. Must complete DRIVE training course and a defensive driving course. Driver must pass drug and alcohol test, subject to random screenings. Must pass physical performed by doctor.

KNOWLEDGE, SKILLS AND ABILITIES

Ability to lift 30 pounds using proper body mechanics.

Ability to use mature judgment

Ability to be sensitive to older adults, family members, and those in the community

Ability to maintain effective working relationships with LifeCare staff, clients and other community agencies.

Ability to maintain confidentiality and communicate effectively.

Knowledge of basic safety, infection control and health principles.

Ability to read a map and find various locations

Ability to work independently with limited supervision.

Ability to use GPS and use web based scheduler program (training provided).

Ability to maintain records of all work activities that result in positive billing.