Medical Administrative Assistant

The Mark Twain Healthcare District is now hiring a Medical Administrative Assistant to work full-time in our beautiful outpatient Valley Springs Health & Wellness Center. This is an exceptional opportunity to be a part of an innovative team, providing improved access, health and wellness for our customers and our community.

General Summary: The primary purpose of your job position is to assist the Clinic Manager and supervising Registered Nurse with administrative and clerical tasks as assigned, ensuring that the highest degree of quality care and customer service is maintained at all times.

Hours of Operation: Monday through Friday 0730 - 1730

Job Duties:

• Assist the Office Manager and/or Supervising nurse with administrative and clerical tasks as assigned
• Complete medical records requests in a timely and HIPPA compliant manner
• Answer the telephone, direct phone calls, take accurate written messages, and respond to caller questions
• Schedule patient appointments, consistent with practitioner preferences/schedule, insurance carrier requirements, and Clinic policy
• Inventory and place orders for office supplies, as requested by the Office Manager
• Make written and oral reports/recommendation to the Office Manager, as necessary/required, concerning the operation of the Rural Health Clinic
• Participate, as requested, in Performance Improvement and Quality Assurance project for the Clinic
• Participate in preparation for and execution of facility, program, and/or site surveys, as requested
• Perform administrative duties such as completing forms, reports, evaluations, studies, etc, as requested
• Demonstrate the highest standard of courtesy and customer service toward patients, guests, and colleagues
• Send and receive documents via facsimile and scanner
• Participate in Clinic-specific committees, as requested by the Office Manager
• Function as a Training Mentor to new colleagues and/or non-receptionist colleagues who are complete cross-training
• Participate in the development of schedules, if requested
• Assist the Office Manager to maintain safety standards in the Clinic

Education and Experience:

• High school diploma or a GED certificate.
• One year or more of medical experience.
• Proficiency in medical terminology.
• Proficiency in Excel and Word a plus.