Customer Service Representative- Summer Seasonal at SwimRVA North

Looking for a summer of fun, friendship, and an opportunity to grow relationships in the Richmond community? If you love the water, outdoor pools, people, and kids you will love SwimRVA North. This summer seasonal position as the SwimRVA North Relationship Coach will help provide an amazing summer experience for all members guests and staff to help build relationships within the SwimRVA community.

The mission of SwimRVA is to elevate swimming in the Richmond region making water safety and aquatic fitness more accessible to all. SwimRVA believes our strength and impact is driven by our people. We invest in the growth and development of our team members in order to grow our impact.

The SwimRVA North Relationship Coach job duties:

• Provide an exceptional customer experience
• Customer Service oriented with a passion to serve our members and guests and help build relationships
• Member service responsibilities including answering phones, checking members in, completing sales and transactions, and in-person customer engagement
• Cash inventory management
• Help coordinate events as best ever party host
• Interact and engage with SwimRVA North families and guests
• Build relationships that promote a collaborative environment
• Ability to multitask
• Promote safety while having the best summer ever

Qualifications:

• A positive attitude and work ethic
• Customer service oriented, organized, efficient, and positive
• Ability to communicate effectively both written and verbal
• Help coordinate a positive experience for all indoor and outdoor activities
• American Red Cross First Aid/CPR certification preferred or willing to obtain

Salary/ Benefits:

• Part-Time Seasonal position
• Starting salary at $14.00/hour
• Up to 40 hours per week available
• Flexible schedules with ability to work weekends
• Free- Employee Facility membership to multiple locations
• 25% off program fees