Automotive Dealership - Service Advisor

Gregg Young Automotive Group is searching for Service Advisors who enjoy & take great pride performing quality service and who appreciate a cohesive work environment that provides a healthy work / life balance to become a member on our Fixed Operations TEAM as a Service Advisor at our Ford, Chevrolet, Cadillac, CJDR dealership in Newton IA.

We take great pride in our company vision: caring for our customers & employees like family as we all work to facilitate the 3 things most important to Gregg Young:

1) raving fans 2) exceeding customer’s expectations and 3) consistency in process execution.

Gregg Young Automotive Group is dedicated to creating an educated, motivated, and inspired TEAM of employees that will go the extra mile for our customers every time, without fail. Starting with the first dealership over 20 years ago and expanding to 13 dealerships spread throughout NE, IA, & WI we aim to continue to grow our business while we simultaneously grow our people and their career paths within our automotive group.

Service Advisor Responsibilities:

• welcome customers into the service drive to accurately & efficiently assess customer concerns
• (education, certification, and advancement opportunities supported by the dealership)
• perform a visual inspection of the vehicle, conduct a walk-around of the vehicle to identify additional areas of concern
• conduct multi-point video inspections
• establish working relationships with our quality, professionally trained service technicians to provide the best service experience and secure future customer retention & referrals
• service managers empower advisors to execute their job responsibilities and the parts dept. works to make the job more efficient, more effective & more rewarding
• complete the customer interaction, execute necessary documentation, and
• income security of a busy shop, opportunity to learn, grow, and advance encouraged
• responsibilities of the job align with the income earned
• operate independently as rapidly as possible to service the concern & get to the next job with the support of the service manager and service advisors

Employment Package:

• Opportunity to build a great career with continual training & a management team committed to your success
• $40,000 up to $100,000 expected annual income (base + commissions & bonuses)
• (experience and qualifiers required)
• potential incentives based off performance
• Comprehensive benefits package which includes medical, dental, vision, disability, 401k plan, & PTO

All applicants must pass a background check.

Applications are accepted at www.greggyoungcareers.com

Gregg Young Auto Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Gregg Young Auto Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.