Program Manager

Job Summary:

The Program Manager is responsible for overall management and compliance of the program and for overseeing the coordination and implementation of all activities and deliverables. The incumbent has a variety of responsibilities including, but not limited to, creating and maintaining the program budget, writing a variety of reports and supervising program staff.

Essential Functions:

Administrative

• Create and maintain program budgets and ensure transactions are handled in a timely manner and consistent with GPTLHB policies.
• Manage staff time, attendance, work productivity and performance reviews.
• Write and ensure submission of a wide range of reports including, but not limited to, progress reports, annual reports and internal reports.
• Identify funding opportunities for the continuation of existing projects as well as new projects and assist with grant writing.

Program Management

• Oversee the execution of all program activities in line with the work plan and deadlines.
• Ensure program compliance with the funding agency.
• Aid in promoting and marketing the program and its services; oversee the creation of all promotional/marketing materials.
• Foster professional relationships and communicate regularly with stakeholders to strengthen program collaborations and partnerships.
• Manage all data, reports and documents in an organized manner.

• Performs related duties.

Professional Behavior

• Effectively plan, organize workload and schedule time to meet the demands of the position.
• Work in a cooperative and professional manner with OHC and GPTLHB staff.
• Treat Great Plains tribes and collaborators with dignity and respect.
• Utilize effective verbal and written communication skills.
• Advance personal educational development by attending training sessions and seminars as appropriate.
• Exemplify excellent customer service with tribal stakeholders, health board colleagues, program partners, service recipients, visitors and guests.
• Foster a work environment of wellness, courtesy, friendliness, helpfulness and respect.
• Relate well and work collaboratively with coworkers and all levels of staff in a professional manner.
• Consistently demonstrate respect for and acceptance of differing capabilities, cultures, gender, age, sexual orientation and/or personalities.
• Maintain and ensure organizational privacy and confidentiality.
• Handle crisis and tolerate stress professionally.
• Be self-directed and take proactive initiative to assist others.
• Resolve issues with other departments and coworkers without direct supervision if needed.
• Exercise flexibility to alter plans/routines when situations require and continue to perform without projecting stress/frustration that would adversely affect the work environment.
• Promote an alcohol, tobacco and drug-free lifestyle.
• Embrace modes of appearance and attire that reflect a professional presence.
• Adhere to GPTLHB policies and procedures.

Requirements

• Participate in Core Connection training and apply GPTLHB Core Connections concepts and practices in their work.
• Knowledge of the grant writing.
• Knowledge of various funding agencies.
• Knowledge of budgeting and financial management principles.
• Knowledge of the structure, functions and operations of GPTLHB departments.
• Knowledge of computers and job-related software programs.
• Knowledge of local, state and federal laws and regulations applicable to area of responsibility.
• Ability to identify and resolve problems in a timely manner.
• Ability to meet deadlines.
• Ability to research, synthesize large amounts of information (technical, legal, financial, and anecdotal) and communicate clearly the key information.
• Ability to inspire respect and trust; mobilize others to fulfill the vision; provide vision and inspiration.
• Ability to support and commit to OHC and GPTLHB policies and procedures.
• Ability to supervise, evaluate, coach, and develop staff.
• Ability to work with personal computer and utilize a variety of software applications, including email.
• Ability to communicate clearly and effectively, both orally and in writing.
• Ability to prioritize and shift priorities in a changing environment.
• Skill in employee management and supervision.
• Skill in critical thinking, deductive reasoning and decision making.
• Skill in researching, compiling and analyzing information.
• Skill in creating and facilitating trainings and materials
• Skill in prioritizing and planning.
• Skill in use of personal computer and a variety of job related software applications.
• Skill in interpersonal relations.
• Skill in oral and written communication.

Supervisory Controls

The supervisor makes assignments by defining objectives, priorities, and deadlines and assists the employee with unusual situations that do not have clear precedents.

The employee plans and carries out the successive steps and handles problems and deviations in the work assignments in accordance with instructions, policies, previous training, scope of license/certification, or accepted practices in the occupation.

Completed work is usually evaluated for technical soundness, appropriateness, and conformity to policy and requirements. The methods used in arriving at the end results are not usually reviewed in detail.

Guidelines

Guidelines are available but are not completely applicable to the work or have gaps in specificity.

The employee must use judgment in interpreting and adapting guidelines, such as agency policies, regulations, precedents, accreditation requirements, advanced clinical protocols, and work directions for application to specific cases or problems. The employee analyzes results and recommends changes.

The employee uses initiative and resourcefulness in deviating from traditional methods or researching trends and patterns to develop new methods, criteria, or proposed new policies.

Complexity/Scope of Work

The work includes some variations, and may involve different and unrelated processes and methods. The decision regarding what needs to be done depends upon the analysis of the subject, phase, or issues involved in each assignment, and the chosen course of action may have to be selected from many alternatives.

Contacts

The personal contacts are with employees throughout the organization and are generally engaged in different functions and kinds of work, and may be representatives from various levels. Other personal contacts at this level include contact with partner organizations, Tribal affiliate organizations, and members of the general public. The purpose is to plan, coordinate, or advise on work efforts, or to resolve operating problems by influencing or motivating individuals or groups who are working toward mutual goals and who have basically cooperative attitudes.

Work Environment/Physical Demands

The characteristic demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

The work is typically performed while sitting at a desk or table or while intermittently sitting, standing or stooping. The work is typically performed in an office and the noise level in the work environment is usually quiet. While performing the duties of this Job, the employee is regularly required to sit; use hands and fingers to manipulate, handle, or feel; and, talk or hear. The employee must regularly lift and/or move light objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

This position requires operation of a motor vehicle, and may require travel.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervisory and Management Responsibility

This position is a first level supervisor and is usually responsible for the work performance of a small group of employees or a larger group with a homogeneous objective (i.e., employees all perform same basic type of work). The employee is responsible for planning, organizing and monitoring day-to-day work on a short-term cycle. This position assigns work to subordinates, adjusts workflow to maintain balance among positions and meet priorities or deadlines, and makes minor changes in structure, methods, or procedures as necessary to accommodate changes in work pattern, emphasis, or capability. The employee carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Minimum Qualifications

• Bachelor’s degree and one (1) year of experience, or associate’s degree and three (3) years’ experience
• Documented grant management, supervisory and administrative experience.
• Strong written and verbal communication skills with the ability to be detail oriented.
• Strong public speaking skills with the ability to speak in front of large and small groups.
• Computer and technical skills (including Word, PowerPoint, Excel, Outlook, etc.).
• Experience that indicates the ability to interact effectively with leaders among Indian communities, government agencies, scientific and academic communities, medical and health-related organizations, non-governmental groups and the public at large is required.

Possession of or ability to readily obtain a valid driver’s license issued by the State of South Dakota.

The GPTLHB is a tribal organization which follows tribal preference laws. It is our policy to give preference to qualified Indian/Tribal candidates over qualified non-native candidates in hiring decisions, if all other qualifications are equal.

Must successfully pass a criminal and background check and a pre-employment drug screen.