Lead Financial Services Representative

ABOUT THE ROLE

F&M Trust is looking to hire a Lead Financial Services Representative (Lead FSR) to supervise a Financial Service Representative (FSR) who services customers of the bank at our Hagerstown Office. This individual will oversee the office operations and complete the duties that our highly trained FSR performs such as providing exceptional customer service, performing a wide array of transactions, recommending bank products and services that will be of benefit to our customers, opening consumer accounts and serving as a back up to open business accounts, and engaging customers and prospects in the consumer lending process to include taking an application, conveying disclosures, and closing loans. Finally, this individual will supervise, mentor, motivate, and encourage their direct report. Do you know what is even more exciting? You'll advance your career in banking by gaining even more knowledge and skills that will enable you to open accounts and take consumer loan applications for customers.

This Lead FSR will work approximately 40 hours per week and receive a competitive wage and comprehensive benefits package.

BENEFITS INCLUDE

• Medical, Dental, and Vision Insurance
• Paid Time Off and 11 Paid Bank Holidays
• 401(k) with up to a 6% Match
• Paid Life Insurance, Short-term Disability, and Long-term Disability
• Ongoing Training and Advancement Opportunities
• And much more!

QUALIFICATIONS

• High School diploma or equivalent
• Desire to excel in a sales and service environment
• Previous cash handling experience
• Previous supervisory experience is preferred
• Previous banking experience is strongly preferred
• Positive and enthusiastic attitude
• Outgoing personality
• Detail oriented

COMPARABLE JOB TITLES

To help our job title resonate with you, other financial institutions may title their positions like one the following: lead universal teller, lead universal banker, universal banking supervisor, head teller, customer service representative, community banking associate supervisor, community banking supervisor, member services representative (MSR) supervisor, platform supervisor, personal banking supervisor, senior teller/CSR, retail banking supervisor, relationship banker, branch sales leader, branch operations supervisor, customer service supervisor, and branch banker.

F&M Trust is an Equal Opportunity Employer - M/F/Disability/Vet/SO