HOA Manager

HOA Manager

US-MD-Columbia

Job ID: 2024-32701
Type: Regular Full-Time
# of Openings: 1
Category: Land
PAR - MDH

Overview

Welcome Home! Build your career with Lennar:

As one of the nation's largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multi-generational family, or active adult.

At Lennar, Everything's Included in our homes, and Everyone's Included on our team. Our Everyone's Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth.

HOA Manager:

HOA Manager provides management, direction, and leadership to ensure the property is maintained and operated in accordance with Company objectives. Responsibilities include working closely with third party Management Company, the association, Board of Directors and/or the developer to manage and operate the community, facilitate solutions to problems between communities and internal support staff.

Responsibilities

Primary Duties and Responsibilities:

• Works closely with and through third party HOA Management Companies
• Acquires and maintains current knowledge of state regulatory agency statutes and each client's community's documents, policies and procedures.
• Analyzes advantages and disadvantages of alternative solutions to problems and makes recommendations to the Board of Directors.
• Provides leadership and direction to effectively manage relationships with other business groups and achievement of company and property goals and objectives.
• Develops and maintains an effective ongoing resident's relations plan, implement initiatives, and maintain an operating environment to achieve a satisfactory level of resident service as measured by formal and informal feedback and surveys.
• Supervise third party manager preparations of complete and accurate annual budget(s), meeting all deadlines and demonstrating thorough analysis and consideration for the goals of the asset as well as market conditions.
• Manages resident's relationships to ensure residents retention and a high level of service including timely and complete resolution of residents concerns, coordinating special services and requests and conducting formal and informal inspections.
• Responds to phone calls and correspondence in a timely, professional manner.
• Ability to run a BOD meeting when necessary according to Robert's Rules of Order.
• Observes all safety standards and participates in the Company's efforts to provide safe work environment.
• Sit on HOA and CDD board of directors as required
• Liaison between Lennar Sales and Community representatives and HOA Management.
• Responsible for overseeing Lennar Tampa's Club Assets, Marinas, Retail operations inside of existing HOA's or CDD or in Lennar Tampa Communities.
• Responsible for interfacing with Land Department in regards to HOA/CDD/Club or Other Asset impacts on Green Folders and Prospective Land Deals.
• Able to manage HOA/CDD Turnovers, Club Sales
• Assists in minimizing and overseeing HOA/CDD related litigation when needed.
• Manage and forecast deficit funding, community turnover and lot assessment spend quarter to quarter and on an annual basis.

Qualifications

Education and Experience Requirements:

• Minimum High School Diploma or equivalent required
• Bachelor's degree in Business or related field preferred
• Minimum three (3) years of experience as an on-site manager managing the property or building operations, such as staff and service contracts, resident retention and resident improvements is preferred
• Strong working knowledge of customer service principles and practices.
• Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity
• Computer literacy, including word-processing, spreadsheet analysis, project scheduling and data management software
• Valid Driver's License and satisfactory driving record
• Ability to communicate effectively and concisely, both verbally and in writing

Lennar Core Values

Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, shareholders, and community.

Life at Lennar!

Lennar recognizes our associates are the heart of the company's success. Learn new skills, build your path, and become an integral part of the Lennar Family.

When You Join:

• Health Insurance - Medical, Dental & Vision
• Vacation - 3 weeks of vacation per year to start
• Holidays, Sick Leave, & Personal Days
• 401(k) Savings Plan with company match
• Paid Maternity & Bonding Leave
• New Hire Referral Bonus Program
• Product Purchase Discount for Associates
• Associate Assistance Plan
• Everyone's Included Day - In the spirit of inclusion, diversity, and caring for our community, Lennar encourages our Associates to take a day to connect, reflect and inspire those around us, in a way that is uniquely important to you.
• And More!

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

#CB #LI-ML1

Please see job description

PI238497417