Customer Service Sales Position

Ever wanted to join the fast-paced world of the high-end salon world? Now is your chance!
Matthew Morris Salon and Skincare - DTC is now hiring Guest Relations Coordinators for our busy DTC location! 

This position isn't your typical "front desk" role, but instead an exciting and unique customer service/sales hybrid position! Be challenged with Monthly targets to earn raises, team dinners, individual perks, and gift cards! Join an amazing community of hairstylists, clients, and management eager to help you grow!

This position is ideal for those of you looking to meet a ton of new people, remember their faces, make everyone you meet incredibly happy, and anyone who loves the challenge of selling! Customer service needs to be at an expert level for anyone seeking employment in this position, and you should genuinely want to make everyone's day better. 

Responsibilities:

• Greeting and welcoming customers in a friendly and professional manner.
  
• Managing phone calls, emails, deliveries, and office inventory.
• Processing bookings and cancellations, and managing appointment schedules.
• Ensuring that the reception area is kept clean and professional
  
• Processing transactions and issuing receipts.
  
• Open/Closing salon company.
• Handling cash deposits.
• Shipping/Receiving orders 

Requirements:

• Proficiency in administrative computer software such as MS Word, Excel, and Gmail.
  
• The ability to remain calm and professional in stressful situations.
  
• Excellent customer service and skills.
• Consistent professional presentation and pleasant demeanor.
• Strong written and verbal communication skills.
• Exceptional time management and organizational abilities.

Does this sound like an exciting opportunity you can't pass up? 
Apply today!

Starting Pay: $18-$20/hr

Location: Matthew Morris Salon and Skincare - DTC

Position: Guest Relations Coordinator