Hotel Front Desk Attendant

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!

We are looking for someone who is willing to train on all shifts 7am-3pm, 3pm-11pm as well as night shift 11pm-7am. Flexible schedule and weekend availability is a must.

$15 - $16.25 Hourly

• Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
• General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
• Handle customer complaints as necessary
• Communicate with housekeeping to make sure guest rooms are ready
• Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs

• Displays impeccable interpersonal, time management, organizational skills, and customer service skills
• High school diploma, GED, or equivalent
• 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
• Has experience answering telephone calls and troubleshooting stressful situations

Our goal is to deliver exceptional guest experiences. We do this by making sure we have the right people in the right role. We make sure our team members are engaged, well-trained, and appreciated for their work. Our team is what allows us to offer "Great Hotels Guests Love."