Technical Inside Sales Representative

Technical Inside Sales Representative (CNC Machining)

Job Summary:

We are seeking a highly motivated and experienced Technical Inside Sales Representative to join our team. The ideal candidate will have a strong background in CNC machining and a passion for providing exceptional customer service. As a Technical Inside Sales Representative, you will play a crucial role in driving sales, building relationships with clients, and ensuring customer satisfaction.

Responsibilities:

• Customer Engagement:
  • Work directly with end users and distributors to achieve product sales goals.
  • Provide technical service to identify customer needs, define problems, and recommend solutions while providing service after the sale.
  • Coordinate with the Sales and Engineering team to provide the best solutions suited to customer needs.
• Product Knowledge:
  • Demonstrate a deep understanding of our CNC machining products and services.
  • Educate customers on the features, benefits, and applications of our offerings.
  • Provide technical support and guidance to customers during the sales process.
• Sales Process:
  • Handle inbound inquiries from potential customers via phone, email, and fax.
  • Qualify leads and assess customer requirements.
  • Prepare and deliver quotes, proposals, and presentations.
• Relationship Building:
  • Cultivate strong relationships with existing clients.
  • Identify opportunities for upselling and cross-selling.
  • Maintain regular communication with customers to address their needs and concerns.
• Market Research:
  • Stay informed about industry trends, competitor products, and market developments.

Qualifications:

• Experience:
  • Minimum of 5 years of successful experience in Technical sales, preferably in mechanical, operations, or engineering sales.
  • Experience developing new accounts and expanding existing ones.
  • Familiarity with CNC machining processes and equipment.

• Skills:
  • Excellent communication skills and emotional intelligence in dealing with customers and prospective customers.
  • Reliable, organized, and detail-oriented.
  • Basic blueprints reading and an understanding of specifications and tolerances.
  • Proficient in MS office, including word, excel and ERP systems
  • Familiarity with CNC, CAD/CAM software, and measurement control software preferred.

Benefits:

• Competitive pay
• Comprehensive benefits, including health insurance, dental insurance, vision insurance, Life, STD, & LTD.
  
• 401(k) with matching.

Work Environment:

• Office Environment
• This position may involve travel to Trade shows, open houses, client sites and specialized training as needed.

If you are a results-driven professional with a passion for CNC machining and a commitment to customer satisfaction, we encourage you to apply!

EEO, including disability and vets