GUEST SERVICES ATTENDANT ( Weekends Only)

Guest Services Attendant (On-Call/Events Only)

Responsibilities for Gold Shirts (GSA)

• Assist marketing staff with special event set up, execution, and event closure
• Greet guests and answer any questions they have regarding event
• Provide special assistance to guests with needs such as individuals with wheelchairs or other disabilities
• Provide excellent customer service throughout the duration of assigned tasks
• Offer assistance to supporting departments
• Other duties as assigned

Qualifications for Gold Shirts (GSA)

• 1-3 years of experience working in a customer service-based industry
• Ability to work in a standing position for long periods of time
• Exceptional interpersonal skills and a friendly demeanor
• Personal organization and accountability are required to ensure a positive experience for visitors
• Knowledgeable about the property
• Ability to work well in a group and be proactive about the needs of guests
• Able to work various shifts, weekends, possibly holidays and late nights
• Reliability and promptness in arriving for scheduled shifts

LAD RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.