Director of Perioperative and Surgical Services - Full-time / Part-time

Minimum Qualifications:

• Education: Master’s Degree in health care related field highly preferred. (MSN highly preferred.) Bachelor's Degree required.
• Licensure, Certification, Registration: Registered Nurse required, CNOR required
• Experience: 7+ years perioperative experience required. 5 years previous leadership in perioperative nursing required, level one trauma, academic medical center preferred.

.
Skills, Knowledge & Abilities: 

• Excellent interpersonal and communication skills.
• Performance Improvement Expertise, Lean Six Sigma preferred
• Demonstrated operations management and supply chain experience.
• Ability to effectively plan and facilitate organized and productive meetings/workgroups.
• Ability to work independently and resolve complex issues with minimal supervision.
• Ability to manage concurrent projects with competing priorities and aggressive deadlines.
• Strong aptitude for effectively influencing others at all organizational levels in project-related situations.
• Possess strong analytic skills in order to manipulate, interpret and utilize data for process improvement.
• Strong PC skills including proficiency in use of Excel, Access, PowerPoint and Project.
• Understands context of assignments and tasks and able to be flexible and adaptable to changing roles & priorities.

Essential Duties & Responsibilities (including but not limited to):

• Contributes to the success of LHMC by providing leadership, direction and coordination of operations, finance and human resources for all areas of responsibility.
• Continually assesses all services, identifies concerns and utilizes data and evidence to propose innovative solutions.
• Monitors and ensures regulatory compliance i.e, the Joint Commission, CMS, etc.
• Develops and implements innovative systems and processes that optimize staff and patient quality and safety.
• Develops action plans for improvement and demonstrates the ability to achieve measurable results.
• Develops and implements clinical outcome measures for quality improvement and financial stewardship aligned with best practice.
• Ensures the development and operation of surgical services initiatives to improve patient satisfaction and family centered care.
• Prepares and delivers reports to senior leadership including process and outcome metrics toward meeting departmental goals, including performance related to clinical operations, quality and safety, finance and human resource management.
• Prepares operational and capital budgets
• Establishes revenue and expense targets in collaboration with other appropriate leaders.
• Implements processes to achieve and monitor financial performance improvement through leadership of revenue cycle teams.
• Provides supervision, guidance and monitoring of staff compliance with reaching budgeted revenue and expense targets.
• Investigates and manages financial billing and supply chain problem areas; proposes solutions and implements action where applicable.
• Prepares necessary financial, statistical and operational data for new program or business including expected return of investment to the organization.
• Develops and provides objective criteria for measuring new business processes.
• Negotiates and manages contracts and vendor relationships within Surgical Services.
• Identifies opportunities to optimize supply chain reimbursement and implements new policies and procedures as necessary.

Operations/Work Flow/Compliance

• Provides support to staff to enable them to provide safe, cost-effective health care that exceeds the expectations of Lahey patients.
• Facilitates compliance with all regulatory requirements — DPH, OSHA, JCAHO, HIPAA, etc. — in all clinical, business and financial practices.
• Provides administrative guidance to managers and others consisting of examining of systems, employing analytical judgment, managing projects, organizing resources, consulting and solving problems. Independently investigates and implements recommendations.
• Maintains open communications and a collaborative approach with physicians, staff and management.
• Oversees office workflow, monitors office staff productivity, and makes appropriate recommendations to department leadership.

• In conjunction with the Department Managers, hires, transfers, disciplines, terminates or initiates other personnel actions affecting staff employment.
• In conjunction with the Department Managers, ensures high quality patient care through effective management of service-line staffing objectives.
• Develops recruitment and retention strategies with human resources to hire, retain and develop qualified colleagues.
• Supports atmosphere of collegiality and promotes staff career growth to build Lahey Hospital and Medical Center as an organization of excellence.
• Functions as a role model for all Lahey colleagues through positive attitude, adherence to organizational policies and procedures and/or professional code of ethics.
• Provides a safe environment for patients and colleagues encouraging colleagues to contribute to problem solving and promoting best practices.
• Communicates effectively with colleagues regarding Lahey news/visions/goals as well as departmental activities so as to ensure staff inclusion and participation as valued members of Lahey Hospital and Medical Center.
• In conjunction with Department Managers, ensures that all annual performance appraisals are completed within the established time frame in each of the assigned areas.
• Works in conjunction with leadership to train and mentor staff for current assignments developing them into successive career positions.
• Is committed to ensuring high quality patient care through the hiring, training and supervision staff.
• Ensures that all colleagues in assigned areas adhere to Lahey’s compliance and mandatory education requirements.
• In consultation with Human Resources, meets equal employment/affirmative action program goals and objectives.
• Complies with federal, state and local laws and regulations as well as Lahey Hospital and Medical Center’s policies and programs.

Health Care Knowledge, Professional Growth and Development