Barista & Take Out (Bean Bar)

Position Description Summary

Bean Bar employees are responsible for creating memorable experiences for our members through

maintaining high standards and producing top-notch products with exceptional customer service.

Role & Responsibilities

• Assist in the daily operation of the Bean Bar operations, as needed

• Prep ingredients as instructed, setting up the coffee bar in a clean, efficient manner

• Create exceptional beverages that represent BHIC standards

• Take orders from Members in person, via email, and over the phone

• Expedite all take out orders, communicating with culinary staff to ensure correct and

timely orders

• Make suggestions and upsell items with thorough knowledge of menus

• Operate the POS quickly, efficiently, and accurately

• Assist in the creation of new drinks on a seasonal basis

• Be familiar with all menu items, upselling where appropriate & answering questions

• Provide high-end customer service, helping Members with a smile

• Adhere to recipes, producing quality, high-end products consistently

• Learn and master all operational protocols and procedures

• Maintain the organization of all storage areas and products, ensuring a clean work area

• Ensure proper cleanliness of the Bean Bar, adhering to all health and safety regulations

• Complete all opening, closing, and side duties, as needed and instructed

• Help maintain food costs by decreasing waste

• Be detail-oriented and able to prioritize in a fast-paced environment

• Solve problems, work as a team, be a leader, and inspire happiness

• Maintain up-to-date credentials, certificates, and licenses, as applicable

• Commit to continuous professional development, keeping abreast with current industry

trends, tools, technologies, and opportunities

Qualifications & Education Requirements

• Proficient knowledge of restaurant operations

• Must possess attention to detail, follow-through, creativity, and a high level of

motivation

• Ability to communicate effectively and professionally

• Willingness to learn and accept instruction

• Must possess a positive attitude and good work ethic

• High-end/Fine Dining culinary experience in a hospitality environment preferred

• Ability to work independently

• Strong problem-solving skills

Other Accountabilities

• Because of the fluctuating demands of the Clubs' operation, it may be necessary for each

employee to perform a multitude of different functions; therefore, as an essential part

of your job, you will be expected to help others when the occasion arises, just as others

are expected to help you while we foster a team environment. Therefore, you may be

required to perform other tasks, as needed, that are not included in the above.

• Adhere to all of the various company-written mandatory standards of operations,

policies and procedures, manuals, memos, and other oral instructions.

Working Conditions

• Indoors, in a restaurant with loud noises

Physical Requirements

• Regularly required to sit, talk, hear, and use hands

• Must be able to stand for long periods of time

• Ability to lift and move heavy objects, in excess of 40 pounds

• Repetitive motions are required

• Ability to bend, squat, lift, kneel, and crouch

• Must be able to safely operate kitchen equipment

• Moderate to heavy lifting, pushing, and pulling is required

Attendance Expectations

• This position has an expected workload of 40 hours per week, barring circumstances

when overtime may be required; off-season hours may differ