CASE MANAGER - HYBRID SCHEDULE

SUMMARY

Family Service League is seeking a full-time Case Manager for the Children’s Health Homes program. The Case Manager will offer care coordination to children and young adults with mental illness and/or chronic medical conditions. The Case Manager will be responsible for conducting meetings (both in-person and telehealth) with clients to develop strength assessments and individualized planning, as well as support them with their goal achievements. Evening hours are required for at least 2 days a week. Travel is required.

We offer a generous benefits package including the following:

• Hybrid schedule!
• Flexible hours
• Schedule allows for the pursuit of higher education
• Health and Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Retirement Savings Plan with a 5% employer contribution
• Life and AD&D Insurance
• Generous PTO (paid time off)
• Up to 11 paid Holidays
• Paid Sick Leave
• Student Tuition Remission Program
• Employee Assistance Program (EAP)
• Company paid Short-Term and Long-Term Disability
• Employee Discounts and more!

RESPONSIBILITIES

• The Case Manager will engage with clients who have a primary history of mental illness.
• Develop strengths assessment with clients.
• Offer crisis and safety planning, in collaboration with mental health providers.
• Create individualized planning with the clients in the areas of health, education, mental health, vocation, socialization, benefits, legal and life skills.
• Meet a minimum of 2 times per month to support the youth with their goal achievements.
• The Case Manager will assist in the coordination of services with providers, benefit systems and the community.
• Assist in the linkage to service providers, benefit systems and the community.
• Advocate for clients as needed.
• Help clients navigate service systems so they get the support that they need in their recovery.
• The Case Manager will initiate crisis intervention with linkage to appropriate mental health or health services, as necessary.
• Report all client incidents and accidents.
• Inform supervisor when other providers are not collaborating in the effort to achieve services for the client or have plans to inappropriately discharge a client from housing.
• Follow guidelines set by the Office of Mental Health and Division of Mental Hygiene SPOA unit Risk Management.
• All other duties as assigned.
• Travel is required between worksites and client homes.

QUALIFICATIONS

Bachelor’s Degree in Social Work with 2 years of related experience or Master’s Degree with 1 year of related experience required.

Excellent interpersonal and organizational skills required.

Strong verbal and written communication skills required.

Ability to solve problems and work as part of a team required.

Proficient computer skills, including Microsoft Office, required.

Valid and clean NYS Driver’s License required.

Bilingual in Spanish is preferred.

“Family Service League is committed to the belief that all individuals deserve uncompromising respect. Through our recruitment efforts, we continually strive to attain and maintain a diverse workforce that meets the needs of our clients and the communities we serve. Family Service League strongly encourages candidates from all backgrounds and experiences to apply for any positions for which they feel potentially qualified.”