Director, Merchandise Operations - Full-time

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Director, Merchandise Operations

POSITION TITLE: Director Merch Operations

BUSINESS/ORGANIZATION: NA COO Org/NA Operations

POSITION REPORTS TO: VP, Merch Ops

LOCATION: BWO, NY                                           

POSITION SUMMARY: 

Dynamic leader responsible for strategically driving the operations process from demand consolidation through bulk goods on floor.  Responsible for the accurate and timely production of bulk goods that support the technical, aesthetic and customer execution requirements. Director will enable agility in buying process to react quickly to changes in  North America demand for Wholesale, Retail, eComm and International Markets.  Critical cross-functional partner to Supply, Merchandising, Planning and Sales teams. Resolves complex PO issues escalated by direct reports. 

PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES OF THE JOB: 

• Strategic Partner with Supply, Merchandising, Planning and Sales leaders to align on business priorities and assortment to produce bulk goods with financial metrics aligned to budget

• Fills-in for VP of Merch Ops, as necessary. Identify and evaluate cost-savings opportunities & driving efficiencies within the business needs (speed to market) to adopt within overall Operations team

• Ability to communicate and problem solve product challenges with business partners in support of Global Product Kitchen initative.

• Strategic ideas to leadership and company operational head.

• Collaborate with leaders to identify leverage opportunities.

• Weekly analysis of deliveries by vendor.

• Lead, develop and manage team members.  Set clear objectives, provide ongoing performance feedback, and evaluate potential.

• Attract, develop and retain talent.

• Leverage cross-functional synergy within the organization to leverage and champion the Operations role.

• Accountable for managing team to deliver on-time and in full arrival of proto samples.

• Maintain seasonal development and bulk calendars with overseas partners.

• Represents Operations in cross-functional calendar milestones to drive and simplify decision-making.

• Creates strong relationships with the vendor and supply matrix while maintaining clear knowledge of all their strengths, capabilities, specialties and innovations.

• Owns Operations for initiatives outside the core seasonal calendar.

• Identify opportunities/risk and make recommendations to team and cross-functional leaders

• Filter and liaison all production issues  from overseas vendors to design and merchandising counterparts

• Delivery tracking: Monitor high-level consolidator dates daily; implement delivery policy.

• Monitor Weekly WIP tracking

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QUALIFICATIONS & EXPERIENCE:

Experience:           

• Minimum of 8-10 + years in Production/Operations

       

Education:  

• Bachelor’s Degree required

Skills: 

• Product knowledge

• Attention to detail

• Critical thinking with the ability to foresee problems and suggest solutions

• Strong follow through skills

• Excellent verbal and written communication skills

• Ability to work independently and be proactive

• Strong PC Skills (MS Office, including Excel), PLM

• Ability to learn custom computer system

INTERNAL & EXTERNAL CONTACTS:

          

Internal:  

• Design

• Sourcing

• Planning

• Sales

• Merchandising

     

External: 

• Vendors

• Overseas Buying Office Team

SUPERVISORY RESPONSIBILITIES:

Direct:

• Yes

         

Indirect:

• Yes

BUDGETARY RESPONSIBILITIES: 

• Responsible to manage budget

         

DECISION MAKING: 

• Knows how to simplify decision making by combing financial acumen with product knowledge

RESOURCEFULNESS/CREATIVITY: 

• Detail oriented product operations professional with a mindset for continuous innovation

• Adapts to change and is able to seamlessly handle multiple tasks and priorities

ENVIRONMENT:  

• Highly collaborative, fast-paced and deadline-driven environment

• Must maintain a positive, optimistic and open-minded approach

• Flexibility to adapt to the changing needs of the business

This position is not eligible for sponsorship.

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PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH also has a strong corporate commitment to inclusion, diversity and to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. To achieve these goals, across the United States and its territories, PVH prohibits any PVH employee, agent or representative from requesting or otherwise considering any job applicant’s current or prior wages, salary or other compensation information in connection with the hiring process. Accordingly, applicants are asked not to disclose this salary history information to PVH