You might also like
in Eminence, KY
- $12
est. per hour Lowe's • 4d agoUrgently hiring 16 mi Use left and right arrow keys to navigate - $15
est. per hour Lowe's • 4d agoUrgently hiring 16 mi Use left and right arrow keys to navigate - $17
est. per hour Burger King • 4d agoUrgently hiring 11.8 mi Use left and right arrow keys to navigate - $17
est. per hour Burger King • 4d agoUrgently hiring 13.1 mi Use left and right arrow keys to navigate - Starts at $21.40
Verified per hour Scotts Miracle Gro • 2d agoUrgently hiring 19 mi Use left and right arrow keys to navigate
Assistant General Manager
| Estimated Pay | $17 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Eminence, Kentucky |
Compare Pay
Estimated Pay$13.47
$17.06
$26.59
About this job
Job Description
Join our dynamic team as we seek an Assistant General Manager to play a pivotal role in supervising and coordinating our retail sales team. As the Assistant General Manager, you'll be at the forefront of ensuring smooth operations, fostering a positive work environment, and driving exceptional customer experiences.
Responsibilities:
1. Supervision: Lead and supervise a team of retail sales workers, providing guidance and support to maximize their performance and overall productivity.
2. Scheduling: Effectively manage the daily schedule for shift personnel, optimizing staffing levels to meet customer demand and ensure operational efficiency.
3. Training and Evaluation: Conduct thorough training sessions for new hires and ongoing evaluations for existing employees to enhance their skills and knowledge. Providing constructive feedback and coaching to help team members reach their full potential.
4. Performance Tracking: Monitor and analyze monthly sales results and business trends, utilizing this data to forecast future performance and make informed decisions to drive growth and profitability.
5. Customer Service: Handle escalated customer complaints with professionalism and efficiency, ensuring prompt resolution and maintaining customer satisfaction.
Qualifications:
Previous Experience: Demonstrated experience in retail, customer service, or related fields, showcasing your understanding of industry dynamics and best practices.
Adaptability: Thrive in a fast-paced environment, with the ability to multitask and prioritize effectively to meet deadlines and achieve targets.
Communication Skills: Exhibit excellent written and verbal communication skills, enabling you to articulate ideas clearly and interact confidently with team members and customers alike.
Leadership: Possess strong leadership qualities, including the ability to inspire and motivate others, delegate tasks efficiently, and foster a collaborative team environment.
If you're looking for a challenging yet rewarding opportunity to grow and make a meaningful impact, we invite you to join our team. Together, we'll drive success and unlock new possibilities for personal and professional development. Apply now and embark on an exciting journey with us!
Passion for Dairy Queen: A successful manager at Dairy Queen should have a genuine passion for the brand and its products. Being enthusiastic about serving up smiles with every DQ treat can inspire both employees and customers alike.
Leadership Skills: Managing a Dairy Queen requires strong leadership skills to guide and motivate team members toward common goals. An effective manager can foster a positive work environment, cultivate teamwork, and empower staff to deliver top-notch service.
Customer Focus: Dairy Queen is all about creating memorable experiences for its customers. A manager should be dedicated to providing exceptional customer service, ensuring that every guest leaves satisfied and eager to return.
Operational Excellence: Managing a Dairy Queen involves overseeing day-to-day operations, including food preparation, cleanliness, and inventory management. A detail-oriented manager can ensure that all processes run smoothly, maintaining high standards of quality and efficiency.
Employee Development: Investing in employee training and development is crucial for success at Dairy Queen. A manager should be committed to nurturing the skills and talents of their team members, providing ongoing feedback and opportunities for growth.
Community Engagement: Dairy Queen often plays a central role in local communities, whether through fundraising events, sponsorships, or simply providing a gathering place for friends and families. A manager who is actively involved in the community can strengthen Dairy Queen's presence and reputation.
Business Acumen: Understanding key performance indicators, analyzing financial reports, and implementing strategies to drive sales and profitability are essential aspects of the managerial role at Dairy Queen. A manager should possess strong business acumen to make informed decisions and achieve targets.
Overall, being a manager at Dairy Queen is about more than just serving ice cream – it's about creating joyful experiences, fostering a positive work culture, and contributing to the success of a beloved brand. If you're passionate about Dairy Queen's mission and ready to lead with excellence, this role could be the perfect fit for you.
Your Privacy Choices