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Multiple Jobs - Office Job - Weekends & Holidays Off
•28 days ago
| Verified Pay | $13.00 to $16.00 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Deltona, Florida |
Compare Pay
Verified Pay This job pays $1.1 per hour more than the average pay for similar jobs in your area.
$10.31
$14.50
$20.5
About this job
Job Description
Job DescriptionCompany Description
We are looking to hire Customer Service Representatives, Trainers, Receptionist, Lead Generators, and Mystery Shoppers for a growing company. We are the highest rated Automotive Training company in the US. We are located in Sanford, FL, and are looking for great candidates of all kinds. If you think that you're a fit, send along your resume, and we'd love to set up a phone interview.
CMS offers NO WEEKENDS, NO SELLING, PAID TRAINING, and a laid-back comfortable atmosphere.
We are a family environment without the office politics. We are positive individuals who love having a positive impact on people's lives.
We have hundreds of reviews and are rated 4.9 stars on Google. If you are interested in working for a company that makes a difference in people's lives, we are the place for you.
Requirements - You Must:
- Be a good listener
- Have a good phone voice
- Be able to communicate well
- Have reliable transportation
- Be able to work full time between the hours of 9:00 a.m. - 6:30 p.m., Monday - Friday.
Compensation
- Starting between $13.00 to $16.00 per hour depending on the position hired for, promotions, and raises are based on attendance and performance
Customer Management Systems was established in 2003 in Sanford, Florida by President and CEO James Koerner.
We are the highest rated training company in the Automotive Industry with a 4.9 start rating and over 350 reviews.
After working for several years in various capacities in the customer satisfaction survey services industry, Mr. Koerner recognized that an opportunity existed to improve on existing industry standards by introducing high quality, state of the art processes and customer survey services to both product and service providers. He wanted to change the way salespeople treated potential customers so he developed phone skills training to teach salespeople how to treat customers like people instead of a sale. Since 2009 CMS has trained over 10,000 salespeople nationwide.
By working with clients to better understand their needs and by utilizing evolving e-business capabilities, CMS developed an efficient server/pc/telecommunications systems and effective survey processes.
Utilizing these capabilities, CMS introduced a state of the art professional call center with customer focused processes and the capability to serve both product and service providers cost effectively. Customer Management Systems initially established an excellent reputation in the automotive industry by focusing on high line manufacturers such as Lexus, Infiniti, and Mercedes-Benz USA. Recognizing the need for diversification, CMS has expanded its product offerings to address customer satisfaction survey requirements in the Cable, Title, and Medical/Dental industries.
The Customer Management Systems workforce utilize a state of the art computer/telecommunications capability and modern facilities to provide over 100,000 survey calls for over 60 client companies each month. Each CMS employee recognizes that he or she represents the client and that he or she is responsible for developing a positive survey experience with each survey contact. To insure the high quality of the survey experience, each CMS employee is trained on the latest surveys, tools and software. Employees are monitored on an ongoing basis to insure quality and consistency. Survey results are recorded real time in the CMS data base, and all CMS clients have immediate access to survey results through this website.
The mission of every Customer Management Systems Employee is to execute each survey contact in a professional manner as a representative of the CMS client, to insure that each survey contact results in a positive survey experience for the individual contacted, and to provide each CMS client with timely and accurate customer feedback.
We are the highest rated training company in the Automotive Industry with a 4.9 start rating and over 350 reviews.
After working for several years in various capacities in the customer satisfaction survey services industry, Mr. Koerner recognized that an opportunity existed to improve on existing industry standards by introducing high quality, state of the art processes and customer survey services to both product and service providers. He wanted to change the way salespeople treated potential customers so he developed phone skills training to teach salespeople how to treat customers like people instead of a sale. Since 2009 CMS has trained over 10,000 salespeople nationwide.
By working with clients to better understand their needs and by utilizing evolving e-business capabilities, CMS developed an efficient server/pc/telecommunications systems and effective survey processes.
Utilizing these capabilities, CMS introduced a state of the art professional call center with customer focused processes and the capability to serve both product and service providers cost effectively. Customer Management Systems initially established an excellent reputation in the automotive industry by focusing on high line manufacturers such as Lexus, Infiniti, and Mercedes-Benz USA. Recognizing the need for diversification, CMS has expanded its product offerings to address customer satisfaction survey requirements in the Cable, Title, and Medical/Dental industries.
The Customer Management Systems workforce utilize a state of the art computer/telecommunications capability and modern facilities to provide over 100,000 survey calls for over 60 client companies each month. Each CMS employee recognizes that he or she represents the client and that he or she is responsible for developing a positive survey experience with each survey contact. To insure the high quality of the survey experience, each CMS employee is trained on the latest surveys, tools and software. Employees are monitored on an ongoing basis to insure quality and consistency. Survey results are recorded real time in the CMS data base, and all CMS clients have immediate access to survey results through this website.
The mission of every Customer Management Systems Employee is to execute each survey contact in a professional manner as a representative of the CMS client, to insure that each survey contact results in a positive survey experience for the individual contacted, and to provide each CMS client with timely and accurate customer feedback.
Company Description
Customer Management Systems was established in 2003 in Sanford, Florida by President and CEO James Koerner. \r\n\r\nWe are the highest rated training company in the Automotive Industry with a 4.9 start rating and over 350 reviews.\r\n\r\nAfter working for several years in various capacities in the customer satisfaction survey services industry, Mr. Koerner recognized that an opportunity existed to improve on existing industry standards by introducing high quality, state of the art processes and customer survey services to both product and service providers. He wanted to change the way salespeople treated potential customers so he developed phone skills training to teach salespeople how to treat customers like people instead of a sale. Since 2009 CMS has trained over 10,000 salespeople nationwide.\r\n\r\nBy working with clients to better understand their needs and by utilizing evolving e-business capabilities, CMS developed an efficient server/pc/telecommunications systems and effective survey processes. \r\n\r\nUtilizing these capabilities, CMS introduced a state of the art professional call center with customer focused processes and the capability to serve both product and service providers cost effectively. Customer Management Systems initially established an excellent reputation in the automotive industry by focusing on high line manufacturers such as Lexus, Infiniti, and Mercedes-Benz USA. Recognizing the need for diversification, CMS has expanded its product offerings to address customer satisfaction survey requirements in the Cable, Title, and Medical/Dental industries. \r\n\r\nThe Customer Management Systems workforce utilize a state of the art computer/telecommunications capability and modern facilities to provide over 100,000 survey calls for over 60 client companies each month. Each CMS employee recognizes that he or she represents the client and that he or she is responsible for developing a positive survey experience with each survey contact. To insure the high quality of the survey experience, each CMS employee is trained on the latest surveys, tools and software. Employees are monitored on an ongoing basis to insure quality and consistency. Survey results are recorded real time in the CMS data base, and all CMS clients have immediate access to survey results through this website.\r\n\r\nThe mission of every Customer Management Systems Employee is to execute each survey contact in a professional manner as a representative of the CMS client, to insure that each survey contact results in a positive survey experience for the individual contacted, and to provide each CMS client with timely and accurate customer feedback.
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