Floor Supervisor

Overview:

The Proud Bird, a historic and iconic restaurant with a strong tie to the local community, makes quite a statement as a unique, upscale food hall with interactive aviation exhibits and a renovated events center. The Proud Bird was named LA's Hottest Food Hall by Food Network

Specialty Restaurants Corporation holds an impressive portfolio of 17 award-winning restaurants throughout the U.S. including The Proud Bird, and we pride ourselves on creating incomparable memories by delivering an unforgettable dining experience with exceptional food, unmatched service and breathtaking views.

Our mission at The Proud Bird/Specialty Restaurants Corporation is to always innovate and consistently deliver a 5-star experience for our employees, guests, partners, and community. We look forward to adding our next valued leader!

Pay: $25 / hour

Job Duties:

The Front of the House Floor Supervisor is responsible for supervising the Front of the House staff during assigned shifts. During the course of the assigned shift he/she is responsible for ensuring that all hourly Front of the House team members are performing their duties in accordance to the quality of standards established by the General Manager. He/she also supports the Assistant Manager and General Manager by completing projects as directed

• Oversees the Dinning Room Area and the supervision of all front of the house service staff in accordance with operating policies during the course of their assigned shift.
• Responsible for ensuing that proper food handling procedures and presentation are being met by the staff.
• Handle customer complaints.
• Establish standards of performance for the dinning room area.
• Responsible for estimating food and beverage cost and requisition supplies.
• Responsible for reviewing financial transactions and monitoring the budget to ensure that expenditures stay within budget limitations.
• Must wear approved manufacturer certified slip resistant or non-slip shoes at all times while working
• Participate in and pass alcohol awareness and safety training classes

Education/ Experience:
• Strong knowledge of Food & Beverage service procedures and administration. With a strong background in hospitality preferred

Required Skills/Abilities:
• Must be able to create and maintain a team atmosphere with in the department and ensure that employees are appropriately trained and have an adequate work load.
• Excellent interpersonal, verbal, and written communication skills.
• Observance of all SRC Polices and Procedures.
• Must be able to clearly and effectively communicate English.

Schedule Requirements:
• Schedule may fluctuate based on departmental requirements

Physical Demands:
• Must be able to walk and stand for hours at a time. Lift and carry up to 25 lbs.

Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.