Director of Programs

Who We Are
For 35 years, El Buen Samaritano (El Buen) has been a trusted community resource for Latino and immigrant families in Central Texas. Serving more than 30,000 individuals annually through innovative, culturally relevant food access, health literacy, and education programming, El Buen is a progressive, welcoming space for families to grow into their own power and unleash their potential.
Visit our website to learn more about our organization: https://elbuen.org/.

Job Purpose
The Director of Programs is a highly visible executive management position responsible for leading the development, implementation, and ongoing delivery of a comprehensive array of diverse and complex programs and services in support of the strategic direction of the organization. Monitors the overall fiscal and operational success of existing and new programs and ensures that program operations adhere to contractual requirements.
Develops and maintains collaborative relationships with community partners and funding sources. Actively engages and co-leads with the Development, Finance, and Analytics teams.

This is an in-person position and office on campus at El Buen headquarters. This is a salaried position Monday-Friday 8am-5pm with ability to work a flexible schedule including occasional evenings, weekends, and events.

Essential Duties:

EXECUTIVE LEADERSHIP (20%)

• Co-lead strategic planning and coordination of the programs, services, projects, and policy positions.

• Support organization’s grant writing, fundraising, and report submissions.
• Ensure the timely submission of proposals and reports required by funders board, and others.
• Work with executive team to forecast, monitor, and evaluate annual budgets for all service areas; develops and maintains systems which assist in monitoring program outputs/outcomes based on budgets.

MANAGEMENT AND OVERSIGHT OF PROGRAMS/SERVICES (40%)

• Oversees the planning and delivery of diverse services focusing on health, education, and essential needs.
• Work with program staff to determine how efficiencies can be gained through the leveraging of resources
• Develops, implements, and evaluates process/procedures to ensure fidelity and adherence to requirements. 
• Conducts continuous quality improvement and develops recommendations to address gaps and needs. 
• Leads the development, implementation, evaluation program metrics, monitors data/outcomes/impact. 

STAFF SUPPORT/COACHING/SUPERVISION (35%)

• Communicate frequently and openly with staff. Provide ongoing 1:1 supervision, mentoring, and coaching.  
• Provide clear direction and priorities, timely feedback, performance management, professional development, and conflict resolution; promotes and rewards teamwork and inclusiveness.
• Empower staff to problem solve to meet organizational goals and achieve desired outcomes; promotes interdisciplinary approach; create an environment of trust; encourage learning, creativity and new ideas.
• Ensure customer service and quality for all programs; Identifies causes and analyzes contributing factors for dissatisfaction of clients, employees; facilitates design and actions for improvement/solutions.

Other Duties: (5%)

• All other duties as assigned.
• As a member of the Executive Leadership team, will act as an “immediate responder” in certain organizational procedures, such as business continuity, inclement weather, and incident reporting.

Knowledge, Skills and Abilities:

• Bachelor’s degree in administration or related discipline required; Master’s degree preferred and
• At least ten (10) years in managerial experience, preferably in public health, education, social services, and/or nonprofits.
• At least five (5) years of experience directly related to managing and developing health and human services programs, or
• An equivalent combination of education and experience sufficient to perform the essential duties of the job.
• Excellent writing skills necessary to develop funding proposals and/or reports to diverse stakeholders.
• Experience developing and maintaining effective and collaborative partnerships that support the continuous enhanced delivery of services, improve outcomes, and achieve equity.
• Experience working with diverse communities/populations.
• Experience utilizing data and evaluation for continuous program quality improvement; knowledge of Results Based Accountability a plus.
• Bi-lingual English/Spanish

What We Can Offer You for All Your Hard Work:

• Medical (base/buy up)/Dental/Vision
• Flexible Spending Accounts
• A 403(b)-retirement plan is offered, for which you will be immediately eligible.
  • El Buen will match employee contributions dollar for dollar, up to 4%
  • El Buen will make a retirement contribution of 5% of earnings (must enroll)
• Employer paid Short-Term and Long-Term Disability
• Professional Development Opportunities
• Time Off Including
  • 8 paid holidays are observed each year, plus Thanksgiving Week, Winter Break in December (up to 10 days) through New Year’s Day
  • You will accrue a total of 80 hours annual vacation time
  • You will accrue 1 day of sick leave per month of service (12 days per year)

Safeguarding certification is required to work as an employee at El Buen Samaritano Episcopal Mission (El Buen), an institution of the Diocese of Texas. The steps in this process help to protect the individuals who are employees; the children, youth or adults with whom you work, and the institution (El Buen) where you work. Our goal is to make El Buen a safe place where each person is treated with care and respect. 
Criminal background check will be conducted on all final candidates. 

The qualifications and physical demands listed above are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations will be made in accordance with the ADA to enable individuals with disabilities to perform the essential job functions.

Annual Salary $90,000 - $100,000 (To commensurate with experience)

Please no phone calls or recruiters.
 

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