Commercial Account Manager Worcester

Our client, a rapidly growing and unique insurance organization and one of the fastest-growing insurance brokers in the U.S., is seeking a highly motivated and customer-focused Commercial Lines Account Manager to join their team.
As the Commercial Lines Account Manager, you will be responsible for efficiently managing a high-volume generalist book of insurance business.

Responsibilities

• Building positive relationships with clients to foster loyalty and advocacy.
• Providing excellent service and ensuring all client needs are met promptly and professionally.
• Handling renewals, service requests, claims, billing, and new policy inquiries efficiently.
• Maintaining a comprehensive understanding of the insurance markets, underwriting guidelines, submission procedures, and company products.
• Reviewing all applications, policies, endorsements, and audits for accuracy and compliance.
• Collaborating with the department manager to coordinate expiration lists and gather renewal business information.

Qualifications

• Bachelor’s degree or equivalent work experience, preferred
• 3+ Years of experience
• Property & Casualty License required
• Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
• Applied/Epic or similar agency management software experience, preferred.

The position is based out of Worcester, MA. For the right candidate, a hybrid schedule could also be considered. In this role, there is a competitive salary and an attractive benefits package. As part of their team, you will have access to health insurance coverage to ensure your well-being, and they value work-life balance by offering a generous paid time off (PTO) policy. To support your long-term financial security, our client provides a 401K matching program for retirement savings.