Golf Performance Center Ambassador

Do you have a passion for making everyone's day better?

Have you ever been told you smile a lot?

Does being the first and last impression excite you?

If you answered yes to all the questions above, then you should know the Congressional Country Club is seeking a Golf Performance Center Ambassador. The Ambassador will primarily assist Members/Guests in all Golf Performance Center-related areas and provide a world-class experience for Members and guests of the Club.

The Congressional Country Club is looking for Team Members who believe the impossible is possible, are driven to make a positive impact on the Club continuously, and believe that we accomplish high-level service to the Members and their guests as a team.

What will be expected of you:

• Assist with the daily operation of the Golf Performance Center and Practice Facility
• Greets the Membership upon entering the Golf Performance Center and Practice Facilities
• Maintains a professional and courteous manner at all times.
• Prepare outside practice facilities including, but not limited to driving range, pitching greens, short game areas, and Golf Performance Center
• Set up and close the practice facilities as needed.
• Provide excellent customer service, professional advice, and assistance to all members and guests.
• Assists with Performance Center inventory, merchandising, and restocking of basic items.
• Maintain a clean and orderly workspace.
• Ability to assist with the operation of Trackman, About Golf, and various technologies with training.
• Records all sales transactions and member/guest usage of the facility.
• Operates point of sale (POS) system and Excel files.
• Assists with Performance Center events and online reservations
• Assist members with questions, and follow up on inquiries to enhance Member experience!

How we determine your qualifications:

• Minimum High School diploma or GED equivalent; some colleges preferred.
• Previous customer service retailing experience
• Able to operate a point-of-sale (POS) system.
• Understanding golf technology, launch monitors, simulators, and fitting equipment is a plus.
• Outstanding customer service skills
• Enthusiastically promote the game of golf
• Knowledge of and ability to perform the required roles in emergencies.

Benefits:

• This is a full-time, year-round position.
• 25-32 hours in the operation, 8-10+ hours teaching
• Complimentary meals
• Complimentary parking
• Health, Dental & Vision Insurance (Available for Full and Part-Time Team Members)
• Employee Discount

CCC is an EOE