Bookstore Clerk (Part-time)

Covenant College Job Description

Bookstore Clerk

Join a team of employees who are committed to an exciting mission to offer the world biblically grounded men and women equipped to live out extraordinary callings in ordinary places. Covenant College is a community committed to the Bible as the inerrant Word of God, and everything we do is grounded in our Reformed theology and worldview.

Covenant has a beautiful 400-acre campus that stretches atop Lookout Mountain, Georgia on the Georgia/Tennessee border, just outside of Chattanooga. The community is a hub of vibrant cultural, educational, business, high-tech and entertainment activity and is an affordable place to live and raise a family. The campus enjoys incredible vistas of the Smoky Mountains and the Cumberland Plateau with views that span across several states. The region is widely known as an outdoor recreational paradise for campers, boaters, cyclists, climbers, cavers and hikers, all this while being conveniently located within two hours of Atlanta, Nashville and Knoxville.

Opportunity:

We are currently seeking a bookstore clerk in our retail operation who shares our goal of providing a welcoming shopping experience while producing measurable profit as a return on investment and advancing the Covenant College brand. The individual is tasked with becoming knowledgeable about our lines of retail products which are offered for sale to faculty, staff, students, and visitors, including course materials, college branded merchandise, and various sundries.

Essential Functions:

1. Provide excellent customer service to all guests in-person, via telephone and online; operate cash register and fulfill online orders
2. Optimize Tuck Shoppe presence on social media platforms; post regularly to social media accounts and implement marketing strategies in line with the supervisor's vision
3. Photograph products for online store and social media
4. Maintain accurate inventory numbers; monitor inventory on a weekly/monthly basis
5. Communicate with supervisor regarding product feedback and product requests
6. Keep all areas of the store environment neat, clean, organized and stocked; assist in providing general store cleaning (sweeping, dusting and straightening shelves, displays and register areas)
7. Receive inventory in alignment with store procedures
8. Keep back room and storage room clean and neat
9. Prepare products for retail sale, including folding and tagging garments
10. Assist in training and developing student workers; ensure store policies and procedures are followed
11. Assist in scheduling
12. Assist in preparation of daily reports
13. Assist with special events and extra hours; occasional evening and weekend work may be required
14. Create store signs and shelf labels; refresh displays
15. Greet customers and answer phones to provide information, direct callers and resolve issues
16. Other job duties as assigned

Competencies:

1. Excellent customer service, communication and presentation skills.
2. Ability to effectively interact with various constituencies of the college, both internal and external.
3. Good decision making skills and independent judgment.
4. Excellent attention to detail.
5. Strong initiative to complete tasks with minimal supervision.

Required Education/Experience:

• Associate degree
• Some retail sales and/or marketing experience
• Proficiency using Google Apps and Microsoft Office, especially Excel

Preferred Education/Experience:

• Bachelor's degree

Additional Eligibility Requirements:

• An acceptance of and commitment to Jesus Christ as Savior and Lord.
• An understanding of the mission and purpose of Covenant College.
• Must be able to assent to Covenant College's Staff Commitments

Physical Work Environment:

• This role is expected to be performed on campus unless otherwise directed or arranged for and operates primarily in a professional office and retail environment using standard office and store sales equipment such as computers, phones, photocopiers, filing cabinets, fax machines, cash registers, credit card readers, pricing machines and other job-related tools and technology.
• There is a mix of standing and sitting for this particular role. Individual will often remain in a stationary position 50% of the work day.
• Classified as medium, occasional lifting or lowering an object from one level to another (includes upward pulling) up to 20 lbs. and moving items and boxes weighing up to 50 lbs.
• Expressing or exchanging ideas and conversation by means of the spoken word; needs to be fluent and conversant using the English language.
• Generally, full-time staff days and hours of work are Monday through Friday, 8:00am to 4:30pm. Occasional evening and weekend work may be required as job duties demand.
• Travel is not required for this position.

Position Classification:

Department/Unit: Business Operations / Bookstore
Job Title: Bookstore Clerk
Job Status: Regular part-time, 20-24 hours per week, FLSA Non-Exempt
Reports to: Bookstore Supervisor
Job Class: Support Services
Job Type: Permanent
Benefit Eligible: No
Direct Reports: None

To Apply:

Interested applicants should apply at https://www.covenant.edu/about/employment. Qualified candidates will have the opportunity to attach supporting documents to the application. Documents required for this position include:

• Letter of interest
• Résumé - including contact information for three references
• A statement of faith, sharing about his/her ongoing walk with Christ

03/22/2024