Banquet Server - Orange Hill

Company Overview:

Uniquely nestled atop the hills of Orange County, Orange Hill offers sweeping views of Catalina Island, Downtown Los Angeles, Disneyland's magical firework show and our beautiful California coastline. Orange Hill is one of the top eateries in the nation and is committed to providing guests with a one-of-a-kind culinary journey.

It is our mission to provide a 5-star experience to our guests, team members and our community. We offer an exciting and positive culture, and numerous benefits, perks and opportunities for growth and advancement. If you are looking to jumpstart and level-up your career path in the hospitality and culinary world, then this is the place for you.

Top-notch benefits:

· Paid Sick Time renewed yearly

· Management Referral Program with up to a $4,000 payout for qualifying management positions

· Employee Meals – Free meal for every eight-hour shift

· Employee Assistance Program (EAP) to assist with work life balance

· PTO for full time employees

· Moral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company’s values.

· Full time employees qualify for comprehensive health plans, employer-paid life insurance, supplemental benefit plans, 401k with annual employer match, Lifestyle Savings Accounts, Rolling Holiday Paid Time Off

· Opportunities to grow your career with a clear path for advancement

· Plus more!

Pay: $19.50 - $22.00 / hour

Position Overview: As a Banquet Server at Orange Hill Restaurant, you will play a crucial role in delivering top-notch service during private events, weddings, corporate functions, and other special occasions hosted at our venue. From setting up special event rooms to serving guests with professionalism and attention to detail, Banquet Servers contribute to the success of each event and uphold our reputation for exceptional hospitality.

Responsibilities:

1. Event Setup: Assist with the setup of special event rooms, including arranging tables, chairs, linens, and decorations according to event specifications and Orange Hill Restaurant standards.

2. Food and Beverage Service: Serve food and beverages to guests in a courteous and efficient manner, adhering to established service procedures and timing guidelines.

3. Table Maintenance: Ensure that tables are properly set and maintained throughout the event, promptly clearing used dishes, glassware, and utensils to maintain a clean and organized dining environment.

4. Guest Interaction: Interact with guests in a friendly and professional manner, addressing their needs, answering questions, and accommodating special requests whenever possible.

5. Team Collaboration: Collaborate with other banquet staff, including servers, bartenders, and special event sales managers, to ensure smooth coordination and execution of events.

6. Problem Solving: Proactively identify and resolve any issues or concerns that may arise during events, including guest complaints, technical difficulties, or service disruptions.

7. Follow Safety Protocols: Adhere to all safety and sanitation guidelines, including proper handling of food, adherence to alcohol service regulations, and maintaining a clean and safe work environment.

8. Event Breakdown: Assist with event breakdown and cleanup tasks, including clearing tables, packing up equipment, and restoring banquet rooms to their original condition.

Qualifications:

• Previous experience as a banquet server or in a similar hospitality role preferred.
• Excellent customer service skills with a positive and friendly attitude.
• Ability to work efficiently in a fast-paced environment while maintaining professionalism and attention to detail.
• Strong communication and teamwork skills, with the ability to collaborate effectively with other staff members.
• Flexibility to work evenings, weekends, and holidays as required by event schedules.
• Physical stamina and the ability to lift and carry trays, tables, and other event equipment as needed.
• Knowledge of food and beverage service procedures and etiquette is a plus.

Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law. All job offers are contingent upon successfully passing of a background check.