Pool Maintenance Tech - Full-time

Compensation Type: Hourly Highgate Hotels:

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.  Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location:

 

Amrit Ocean Resort & Residences...The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life.

 

Overview:

The Pool Maintenance Tech is responsible for cleaning and maintaining all pools and related areas to the highest standard. He/she is also responsible for reporting all queries or concerns to the Pool Maintenance Supervisor /Water Treatment Manager to ensure proper maintenance according to the hotel’s standard.

 

Responsibilities:

• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in
an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service -oriented
manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which
will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform
and nametag.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems
as necessary.
• Must be able to understand and apply complex information, data, etc. from various sources to meet
appropriate objectives.
• Must be able to cross-train in other hotel related areas.
Pool Maintenance Attendant, Page 2 of 2
• Must be able to maintain confidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.

Qualifications:

• High School Diploma or equivalent and/or experience in a related field preferred.
• Proficient in water life safety techniques.
• Flexible and long hours sometimes required.
• Heavy work -Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently or constantly
to lift, carry, push, pull or otherwise move objects.
• Ability to stand during an entire shift.

• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and

solving problems as necessary.
• Maintain proper chemical and temperature levels in the pool, spa etc., to ensure guest comfort and adherence
to local requirements.
• Ensure that all pools are properly skimmed and vacuumed daily and are free of all debris, such as leaves,
moss, stones, sand, etc.
• Perform all necessary plumbing repairs in an efficient and timely manner and maintain all pipe fixtures such
as showers, filter grates etc.
• Ensure the upkeep of the pool by performing general cleaning including scrubbing of all tiles and rock forms
in and around the pool area.
• Log all temperature and chlorine reading in the logbook daily.
• Perform deep cleaning (scrubbing) of pool as required by management.
• Ensure the upkeep of the pools/spa by maintaining filter drums and jets.
• Complete special projects as assigned by management.