Store Manager

SAFETY:

• Reports all incidents immediately.
• Prepare and participate in incident investigations as needed.
• Ensure work site inspections and vehicle inspections are completely as required.
• Hold direct reports accountable for adhering to safety policies.
• Recognize and promote employees demonstrating safe behaviors.
• Discuss safety and the importance of it at each team meeting/gathering.
• Operate vehicle safely, following all applicable laws and company policies.
• Follows company safety policies and procedures on the jobsite, promotes safe behavior with our customers.
• Actively cares for and advocates safety at Agri-Service.
• Adheres to all applicable safety policies, procedures and standards.
• Holds regular safety meetings with Department team and ensures requires Safety Trainings are completed.
• Communicates with Safety Liaison and/or Supervisor to identify and address safety concerns.
• Demonstrates commitment to safety with both words and actions.

ESSENTIAL FUNCTIONS:

• Supervises employees, performs performance reviews and makes determination for any compensation increases. Provides direct employee feedback and guidance, influences decisions to hire and terminate employees. Assists in employee issues that affect customer service.
• Responds to customer inquiries, resolves customer complaints, and maintains a high level of customer relations.
• Creates and achieves agreed upon location budget.
• Develops and executes profit plan to produce budgeted sales volume, margins and efficiencies; including the monitoring and adjustments of pricing as well as key account selling as needed.
• Generates growth through parts and service sales.
• Achieves targeted market penetration, customer retention, competitive conversions and monthly and annual volume sales goals.
• Identifies and hires top quality candidates.
• Schedules and ensures effective departmental coverage and support.
• Effectively leads team and provides ongoing coaching utilizing the performance management system.
• Collaborates with appropriate management colleagues to ensure new and used inventory turnover targets are achieved.
• Reinforces company branding by meeting or exceeding company location standards including visual appeal, safety, security, and cleanliness.
• Distributes general company communications to employees at their location to ensure consistent messaging and effective communication.
• Advocate for Agri-Service’s strategic programs, projects, and initiatives.
• Works within and promotes corporate vision, mission, and values.
• Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Must be a self-starter and able to work without supervision.
• Proven skills in leadership, management, planning and organizing.
• Proven skills in interpersonal relationship building, written and verbal communications.
• Ability to set and manage priorities.
• Knowledge and use of Microsoft computer products or other comparable systems required.
• Knowledge or ability to learn PFW.
• Drive and maintain company vehicle
• Consistent attendance.

EDUCATION AND EXPERIENCE:

• Proof of high school diploma or General Education Degree (GED).
• Education beyond high school preferred.
• Five years’ experience in an Agriculture equipment or Heavy equipment environment performing related tasks preferred.
• Five years of supervisory experience preferred.
• Valid driver’s license and acceptable driving record required.
• Must be able to communicate in English (speak, read, comprehend, write).

PHYSICAL CHARACTERISTICS:

• Must be able to sit for long periods of time along with walking, standing, climbing stairs, reaching pushing, pulling, leaning, and twisting.

• Must be able to meet all safety requirements for applicable safety policies.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.