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in South Bend, IN
SCHEDULING CLERK
•13 days ago
Hours | Full-time, Part-time |
---|---|
Location | South Bend, Indiana |
About this job
Job Description
Job Description
South Bend Orthopaedics has an immediate job opening for a full-time Test Scheduler!
Job Summary
Responsible for scheduling/screening for ordered tests, MRI scans and minor procedures.
Essential Functions
- Responsible for customer service, accurate data entry and assisting with patient needs.
- Must comply with HIPAA confidentiality standards when accessing or communicating patient information.
- Greets patients and visitors in a polite, prompt, and helpful manner.
- Schedules tests’ appointments for patients; follows set protocols and asks MRI screening questions.
- Schedules follow-ups, test result appointments, etc.
- Answers questions from patients regarding tests to positively impact the care experience.
- Keeps good communication with all staff members.
- Maintains clean and orderly work area.
- Other duties as assigned by supervisor.
Skills and Abilities
- Ability to communicate clearly in person and on the phone to establish & maintain cooperative relationships with patients, families, physicians, staff.
- Ability to organize and prioritize tasks effectively.
- Navigate and comprehension of computer software systems in office setting, prefer 50wpm.
- Typing skill with professional data entry skills including grammar, spelling, and punctuation.
- Must be able to work alone and part of a team.
Physical/Mental Demands
- Work requires hand dexterity using office machines such as keyboards, calculators, phones, and faxes.
- Stooping and bending to reach files and supplies, mobility to complete errands.
- Sitting for up to 8 or more hours per day while doing computer input and responding to phone call questions.
- Must be able to work in front a computer and monitor for long periods.
- Requires use of computer equipment, fax, calculators, printers, and any other equipment found in an office setting.
- Ability to sit, walk, stand, use hands and fingers, reach with hands and arms to move files or office supplies.
- Ability to move office items like rims of paper, laptops, office supplies, etc.
- Ability to lift, push or pick up to 40 pounds.
- Able to mobilize to all SBO locations when needed.
- Environmental Working Conditions
- Office setting environment. Medium level of exposure to communicable illnesses like the flu.
- Work requiring moderate speed and high degree of accuracy.
- Manual dexterity using computer keyboard, calculator, fax and copy machine and any other equipment used in an office setting.
Standard Qualifications
Education: Medical background in scheduling is preferred
Experience: Minimum of one-year experience in medical practice setting, preferably in a health care setting. Knowledge of medical terminology and experience with medical software/office equipment desirable.
- Computer and typing skills with a high degree of accuracy.
- Experience with medical terminology is preferred.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Medical specialties:
- Orthopedics
Schedule:
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Medical scheduling: 1 year (Preferred)
Work Location: In person