Workforce Manager II, Print Ops

Now Hiring

Workforce Manager II, Print Ops

ICON is looking for a Print Operations Workforce Manager to schedule, coordinate, and administer a fleet of hourly print operators across the south / central USA. In this role you will be responsible for using Workday, Foundry, and internal ICON tooling to dynamically and efficiently schedule 24/7 field fleet teams. You will also be responsible for tactical administration and communication for all scopes associated with labor/data management - including but not limited to scheduling, policy updates, accommodations, sick/pto time management. Responsible for escalations as required to manager & collaboration with Print Captains to maintain a world class field team that follows best practices and displays operational discipline. This role is based primarily at ICON's HQ in Austin, TX but may require some (25%) travel, at local or deployed job sites dependent on departmental needs. This role will report to the Sr. Manager, Print Operations. You will collaborate with the Manager, Field Operations and Trainer Manager. The Manager, Field Operations will be coaching/training/mentorship in addition to tactical management. The Training Manager will have full responsibility for ensuring compliant field execution and best practices log in real-time.

RESPONSIBILITIES:

• Recommend and implement workforce planning initiatives to optimize print operations' evolving workforce.
• Collect, interpret and evaluate workforce metrics to provide data driven insights for internal and external talent pool assessments, headcount reviews, forecasting and business scenario planning.
• Support functional dashboard in Foundry and provide accurate data to Finance and Business strategy teams.
• Support the demand planning process for applicable employee groups including advising on hiring projections.
• Collaborate with Human Resources, Compensation and Payroll staff where necessary to generate holistic People strategies.

Providing Tactical day-to-day schedules for hourly field teams:

• Create & maintain 24/7 shift scheduling for ~75+ hourly print team members
• Publish/update schedules weekly
• Maintain real-time FTE roster

Manage administrative responsibilities for hourly field teams:

• PTO
• Time reconciliation
• Accommodations
• Sick time/accrual
• Attendance/infraction system
• Labor data management

Coordination/communication with vertically integrated internal ICON teams:

• Policy updates/communications
• Understand ICON priorities and consistently align staffing to reflect
• Announcements

MINIMUM QUALIFICATIONS:

• 5+ years of experience in construction, manufacturing, or other industry with dynamic team structures and fast paced implementations/improvements/iteration.
• Prior experience using and administering time tracking systems.
• Prior leadership/management of hourly shift work field teams.
• Strong oral and written communication skills in a fast paced environment.
• Passion to improve efficiency and contribute to innovation.
• Ability to flex working hours as required to support business needs.

PREFERRED SKILLS AND EXPERIENCE:

• Familiarity with concrete construction materials or factory production environment and the ability to think and stay ahead for the needs of the operation.
• Experience managing teams across multiple states & jurisdictions while ensuring schedule compliance with applicable state and federal law.
• Experienced on Workday platform.
• Experienced on Foundry platform.