App/Cloud Support Manager

App/Cloud Support Manager (Accenture LLP; Raleigh, NC): Accenture LLP has multiple openings for the position of App/Cloud Support Manager in Raleigh, NC, and the job duties are as follows:

• Provide uninterrupted support across all domains and platforms and seamless application stability.
• Implement, integrate, and manage end-to-end applications, maintain all environments within the SDLC Life Cycle, and ensure successful deployment of released applications.
• Work independently with business and IT teams and provide outstanding user support on Openshift platform and related business processes.
• Develop the complex design solutions and configurations, updates, and fixes to meet the application functional requirements and company security standards.
• Implement Openshift application on Cloud Platform to facilitate the Microservices Deployment. Configure the Jenkins Pipeline automated deployment through the Build phase and implement Jenkins Pipeline for AEM content deployment.
• Serve as backup Scrum master to existing teams to achieve deliverables.
• Optimize applications by enhancing the security standards and implementing the new logging technologies and monitoring in place.
• Modernize and automate manual work with Ansible to reduce the manual intervention and errors by creating playbooks.
• Analyze data with checks on regular basis to predict the failure and implement solutions.
• Fix the Security Vulnerabilities on the application and server platforms.

BASIC QUALIFICATIONS:

Must have a bachelors degree in Computer Science, Technology, Computer Information Systems, Computer Applications, Engineering, or related field, plus 5 years of progressive post-baccalaureate experience in the IT consulting industry.

Must have 3 years of experience in each of the following:

• Cloud administration and management of AWS;
• Administrating and managing legacy On-premises Infrastructure technologies;
• Managing Cloud Migration projects;
• Working with cloud CRM solutions including Salesforce;
• Working with Application development, Maintenance, build and release management;
• Working with Application operations delivery with Onshore offshore model;
• Utilizing AWS services including EC2 and Data visualization tools including Tableau and Business object;
• Utilizing DevOps and Agile methodology;
• Leading a team and conducting technical discussions; and
• Driving key architectural and design decisions.

Must have willingness and ability to travel domestically approximately 80% of the time to meet client needs.

To apply, please click the APPLY button.

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