Client Manager - Global Service Provider

Why WWT?

At World Wide Technology, we work together to make a new world happen.Ourmost important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

WWT was founded in 1990 in St. Louis, Missouri. We employmore than10,000 peoplegloballyand closed nearly $20 billion in revenue in 2023. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proudto have been included onthe FORTUNE "100 Best Places to Work For" list formore than10 years.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Why should you join Global Service Provider Sales?

As a Client Manager you will lead WWT sales efforts with large, Tier 1, Global Service Provider customers. Armed with the expertise of our sales engineering team, you'll build and nurture relationships with our customer leaders, identify gaps within the customers technical environment and deliver state of the art solutions in areas such as Infrastructure Modernization, Multicloud Architecture, Security Transformation and Digital Strategy. With our Advanced Technology Center and Platform () at your fingertips for briefings, training, workshops, demos and POC's you'll be delivering best in class results for your customers.

What will you be doing?

The Client Manager will sell broad technical services, solutions, and products to our customers. Day to day responsibilities will include building meaningful relationships within a territory, leading customer sales meetings and presentations, and bringing customer requests to the WWT technical teams for scoping. The Client Manager will team with engineers and architects, as well as subject matter experts to truly provide expertise and value. The ability to listen, learn and understand broad technical solutions is required as you look to provide value to our customers on cutting edge technologies. This position will require the ability to travel up to 25+%.

Client Manager needs to have experience in the following areas:

• Selling to a Tier 1 Service Provider
• Tier 1 Service Provider network architecture and technology
• Deploying new network products which impact OSS/BSS systems and transformation strategies for Tier 1 Service Providers
• Business case development and execution with both short-term and long-term revenue growth impact
• Understanding the operational complexity of both legacy and next-generation transport architectures such as SONET, TDM, DWDM, PON, etc

Responsibilities:

• Position WWT capabilities and service offerings with client business and technology objectives.
• Managing large and complex sales opportunities with Tier 1 MNO customers.
• Acts in a consultative fashion and is highly regarded by the customers and partners (OEMs).
• Effective at working with cross functional teams to develop business relevant solutions for our customers and partners.
• Develop and execute account strategy.
• Lead high impact team of inside sales, technology specialists, and consultants.
• Create and drive sales campaigns from discovery to close.
• Build and maintain relationships with C-level executives and decision-making leaders at targeted clients.
• Manage a pipeline of opportunities and forecast accurately.

Qualifications:

• 5+ years Account Management experience in a relevant industry with large commercial or enterprise customers.
• 5+ years of experience managing/leading a sales book of business ($10M+ in Revenue).
• A level of technical expertise in the experience areas listed above.
• Ability to work independently and solve customer-facing problems.
• Track record of successful solution selling.
• Strong communication skills (written, verbal and presentation).
• Strong relationships within key customer network organizations with the ability to influence decision making.
  • Customer Labs
  • Sourcing/Procurement teams
  • Global Network Planning
  • Advanced Technical Support

• Knowledge of customer Domain 1 and 2 deployment strategies, network vendor selection process, and Integration Partner selection capabilities for network wireline projects
• Extensive knowledge of customer wireline network with the ability to position WWTs key strengths in customer end services, transport deployment and future opportunities as defined in RFI/Q/P details
• Strong Vendor/Partner relationships among potential suppliers to both customer and WWT, with the intended ability to aid in the selection of the key partners for successful deployment partnerships
• Extensive knowledge of customer stakeholders within the targeted network organizations, with existing or burgeoning relationships with key individual decision makers
• Candidates preferred to live in/around Dallas, Atlanta or NY/NJ

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
• Certain states and localities require employers to post a reasonable estimate of base salary range. Total compensation for this role includes a base plus commission. A reasonable estimate of the base salary range for this position is $150,000-180,000 + commissions. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.

Diversity, Equity, and Inclusion is more than a commitment at WWT -- it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at WWT!

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