Inside Sales Manager

** This role has a hybrid work schedule! 3-4 days in office, 1-2 from home! **

JOB PURPOSE:

The Inside Sales Manager helps Midco reach their revenue goals by leading the sales team and helping the team members reach their sales goals. They will create and execute successful sales strategies designed to promote conversion of both incremental and new sales opportunities across product lines.

KEY FUNCTIONS:

• Lead, develop, and manage a sales team capable of carrying out the essential elements of Midco's strategy, standards, policies, and procedures.
• Execute successful strategies for residential sales that leverage both incremental and new sales opportunities.
• Set goals and monitor team member performance on a daily, weekly, and monthly basis and provide guidance to ensure maximum effectiveness and continued growth.
• Produce accurate and timely reports and provide analysis as needed.
• Provide timely performance feedback and coaching according to company policy in monthly one-on-one meetings, quarterly and/or annual reviews, and when necessary, address disciplinary and/or performance problems.
• Follow and serve as a role model in displaying Midco's Core Values and Leadership Success Drivers.
• Adhere to Midco's privacy guidelines to ensure each customer's privacy.
• Maintain regular attendance as required by your position.
• Maintain regular attendance to be available for your team and as required by your position.
• Be available to provide assistance to team members outside of normal business hours as necessary

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:

• Effectively communicate with other departments to handle escalating issues in a timely manner.
• Support the mission, vision and values of Midco.
• Collaborate effectively with internal and external customers to ensure exceptional service.
• Demonstrate courage by tackling tough issues while acknowledging own limitations without compromising integrity.
• Remove obstacles for team members. Encourage creative solutions.
• Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.
• Communicate clear expectations that set a high bar while holding team members accountable to reach these goals.
• Demonstrate business acumen by using data to drive decisions and actions.
• Model flexibility, resiliency and change management skills by staying self-aware, constantly learning, and
• Finding ways to cut through ambiguous problems.
• Identify root causes of problems and implement solutions while keeping a holistic and long-term perspective in mind.
• Actively follow Midco policies and procedures.
• Perform other duties as assigned.

EXPERIENCE AND EDUCATION:

• High School Diploma/GED required. Bachelor's Degree in Sales, Marketing or Business Management preferred.
• Minimum of three years sales or customer retention experience required.
• Minimum of one-year supervisory experience preferred.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch.
• The noise level in the work environment is moderate.
• Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.

ABOUT MIDCO

Midco

• Is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest.
• Provides exceptional customer service and a superior network, while being a force for good in the communities we serve.
• Delivers TV services, along with phone, data center and advertising services, plus wholesale networking solutions.

Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:

• Free Midco internet & TV
• Great opportunities to get involved in volunteerism.
• Generous 401(k) match and paid time away from work programs

Visit to learn about employment opportunities and apply today.

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to .